Intercultural Business Conflict - Assignment Example

The article “Conflict Management among American and Chinese Employees in multinational organizations in China” has been retrieved from Cross Cultural Management: An International Journal published in 2010. In this article, Yuan has highlighted the corporate culture issues faced by employees in China. It has been reported that there is a huge difference between the business cultures of American and Chinese companies and the management has to make sure that the conflicts are identified and resolved appropriately.

As China has attained the prestige of being the final destination for doing business, almost all the leading multinational corporations have shifted their operations to this region. According to Yuan (2010), Chinese and American employees are employing a range of strategies to address conflicting dilemmas. The main issues faced are the differing business etiquettes, corporate culture, and employment benefits. Some of the problems encountered by the workforce are integrating with colleagues, compelling the implementation of one’s recommended solution, making decisions by power, dominating among the team members, avoiding discussion of issues, relationship dissolution, and third-party processes.

Moreover, the Americans are willing to confront the conflict rather than the Chinese people who try to avoid them. In order to understand the conflict, it is better to apply the human psychology concept. The idea behind this framework is that each individual has to be understood so that the personal attributes are evident and it will allow the person to utilize his capabilities efficiently in resolving the conflict.  Due to globalization and the strengthening of international business avenues, intercultural business conflicts will have to be minimized so that the desired organizational objectives can be successfully attained.