A dialogic communication is one whereby a two way communication path is followed and participants defend their opinion and thoughts with justified arguments and simultaneously listen to other positions as well with the intention to understand better (Habermas 1984). Isaacs (1999) has explored numerous meaning for the term ‘dialogue’. Dialogue is not merely a normal form of conversation or a talk, but, in broader sense, it is now being used as a tool for fostering organizational learning. Coordinated actions among members of the organization could be produced through dialogue.
A dialogic communication culture can be highly effective for a firm, in incorporating and facilitating continuous and sustainable change within a firm. Dialogue can open up the limited or narrow approach to work practices that most of the organizational members uphold. Dialogues can bring improvement in existing ideas and help in developing creative futuristic approach as well.
With the development of the dialogic communication, organization can completely transform its culture by imbibing spirit of commitment and inculcating onus of responsibility and accountability among the members of the organization. Leaders play a vital role by dealing with unavoidable and anticipated conflicts skillfully. Thereby, existing challenges and problems can be resolved through innovative breakthroughs and cooperation of the entire team force which can be acquired through influential dialogic culture (Novak & Sellnow 2009). ...Show more