Captain John C. Holleran - Coursework Example

Captain John C. Holleran Captain John C. Holleran The administrative department in this case is a public enterprise charged with the sole responsibility of provision of a service to the public. Policing is a social good provided free of charge to the community. However, the management and organization aspects tend to operate in slightly similar way. Like the case above of Captain Holleran, is in a managerial position charged with decision making that will ensure high quality service to the community  for a less cost .

The oversight and implementation function lies with the top management who in this case happens to be Captain John C Holleran. He is the team leader, a coach, motivator, change agent and should provide a serene environment for effective service delivery. He should protect the assets of the firm through evaluation and control for instance utilizing budgets to bring the cost under control. When, the department reports anomalies, he is solely responsible. In the above case, retrenchment is imminent as the organization is large and this is what is driving costs higher than budgeted for.

The paper will therefore respond to the above questions. The most vulnerable category of stakeholder will be the community or the society in general. This is because it will be deprived of the service rendered by the police officers retrenched. The community will also be exposed to indirect intangible cost of increased insecurity and increased crimes in the region. The living standards of the people will decrease due to decline in their income. Furthermore, captain is also likely to be affected through demotions redeployment or even redundancy.

The employees will, lose their jobs, a decrease in purchasing power and some might suffer from psychological frustration due to stress. The department may have inadequate staff leading to poor quality service, straining of the small staff that could lead to fatigue. The creativity will drop significantly as the remaining vacant positions will not be filled with the right skill. It may spur up tension and mistrust among staff which in the long run will act negatively on the firm’s image, lower productivity.

Lastly, society will be deprived of the vital service thus decreasing the social benefit enjoyed by the citizens. The society may be exposed to increase in crime rates which may destabilize it.(Pettinger,2002) According to Storey (1992), some of the resistance to effective change can either be behavioral or operational .These resistances include resisting to be redeployed, may resist the ‘new way’ and processes of service delivery. Those that are at risky of being punished like Captain John, due to ineffective management may resist change to preserve their positions and control.

Trade unions may resist the proposed changes due to loss of influence from reduced members (workforce). There are a number of strategies that can be utilized in reducing the above resistances. This includes embracing employee participation in management decisions, proving an equal opportunity for all employees in leadership positions, increase in training and development. The management should communicate every step being undertaken to the employees, aligned with department’s mission, goals and how they will intend to achieve them.

The administrators should be change champions and catalysts in such a way they come up with creative and innovative ideas of doing things’. There should be clear and fair appraisal systems in place for all staff apart from constantly revising the reward packages (wheelen, 2004). Some of the odds of retrenchment and downsizing may include the following: degraded service delivery due to reduced staff; stress and frustration due to job loss, decrease in economic growth and development due to increased in security in the country.

Unemployment is undesirable for any country as it has several odds.ReferencesPettinger, (2002) .Introduction to Management, New York: Palgrave.Wheelen, T.L (2004). Strategic Management and Business Policy, New Jersey: Pearson.Storey, J (1992).Management of human resources, Massachusetts: Blackwell Ltd.