oose to outsource to avoid the pain of manufacturing in-house and reduce the cost of business while the risks involved in outsourcing are mainly lack of coordination, and linguistic barriers. Right management is the secret of a successful business which uses outsourcing.
Outsourcing particularly proves beneficial for small companies. One of the success stories for such a case has been the outsourcing of Finance and Accounting (F&A) by Rhapsody; the music-subscription service. Originally the company was functioning as a joint venture, but when the parent companies separated, the finance president Michael McGinn immediately needed a finance team, so he opted for outsourcing. McGinn hired the services of an Indian company who did all for the company ranging from making payrolls to account reconciliations. This benefited the Rhapsody in numerous ways; additional resources were produced within six months only, scaling back was achieved without penalties, and the five employees in the Indian company cost the Rhapsody as much as two US-based employees would get. Technology has made it very convenient for small companies to outsource the F&A work at cheap rate. As a result of the increased competition in the market, outsourcers have started to render their services at cheaper rates. There has been a six to eight per cent decline in the price of F&A outsourcing between 2009 and 2011. Over a period of six years starting from 2004, the outsourcing contract has declined in value from $30 million to $18 million not only because of “increased competitiveness and falling price points, but also [to] the increased number of engagements being signed with organizations in the $750 million to $3 billion revenue category” (Stuart). According to Ben Towbridge, the CEO of Alsbridge, an offshore finance employee costs a company anywhere from $18,000 to $28,000 annually, whereas a US finance worker charges the company up to $70,000 including benefits (2011).
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