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Communication is extremely important within an organization because when the lines of communication are closed in a company it leads to a series of detrimental…
Any business that has communication problems is at risk of failing as a business entity (Montgomery).
Good communication starts at the top of the corporate hierarchy. The managers of a company are responsible for the work performance of the entire staff. Whenever managers are unable to communicate well with the employees the workers feel isolated and they may pickup bad work habits that can hurt the efficiency of the company. For instance a lack of communication from the managerial staff can lead to discipline problems and lower overall productivity. “Effective communication empowers employees and provides clear direction and feedback agents for employees to express their thoughts, suggestions and concerns” (Papa). Good communication can enhance the corporate culture of an enterprise. Corporate culture can be defined as the system of shared actions, values, and beliefs that develops within the organization and guides the behavior of its members (Schermerhorn, Hunt, Osborn). Having a solid corporate culture can help create a work environment in which the employees feel comfortable and happy in the workplace. Poor communication can be detrimental to a firm and lead to undesirable outcomes such as friction and conflict. When the workers display conflict among the staff it can cause damage to the morale of the employees in the firm.
Due to the fact that communication problems hurt the operations of a company the managers of a firm have to implement alternative solutions to improve the communication of an enterprise. If the communication problems exist at the top the problem becomes more complicated. The managers of a firm are supposed to communicate well with each other to provide leadership to the rest of the members of the staff. A way to resolve communication problems among managers is by hiring an external consulting firm to intervene and resolve the problem before it gets worse. If the reason for conflict and lack of ...
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