Production and Operations Management - Essay Example

There are generally five operation and supply performance objectives. These are: i. Cost: this is the ability of organization to produce at the minimum cost. ii. Quality: the organization’s capability to produce depending on its specifications without any error. iii. Speed: the ability of doing things rapidly in response to customers’ requirements and demands hence giving short lead times amidst when customers order product or services and the time they receive them. iv. Dependability: the ability of delivering products and services depending on promises conducted on customers.

For instance in the quotation or any other published information. v. Flexibility: the ability of changing operations. . That statement shows organization’s aspirations and values, hence the primary purpose and reason for its existence. Founded on the mission statement, those organizations formulate its business plan. The plan of that organization is a permanent to accomplish the mission set forth within its mission statement. Every function in that business may then derive its own plan to support the organization’s entire business strategy (Slack & Lewis, 2002).

Mills (2002), operation and Supply strategy of an organization is thus the mutual concrete actions taken, mandated and stimulated within that organization’s strategy. This is implemented in that organization’s operation function. The operations plan brings together several operations actions and decisions into an interrelated persistent response into competitive forces. These are connected into organization’s programs, policies, actions and systems to a systematic reaction into the competitive priorities communicated and chosen by the business or corporate plan.

Thus, the Operation and Supply strategy specifies the manner in which an organization lays its operation capabilities in support of the business strategies. How Operation and Supply strategy in industry affects the customer service Background and Objectives Operation and Supply strategy describes the certain kinds of value that organization delivers to its customers. It recognizes the business units to be involved in that organization. The organization unit strategy identifies capabilities, priorities and resource deployments required in support of that business strategy within the associated value proposition.

All the levels of strategic