Unit 3 Case Mangement Seminar - Research Paper Example

Case Management Seminar Sur Culture and the relationship between managers and s are essential aspects to be considered in a business environment. The culture of a business is determined by the type of business and market competition. Good business cultures enable a good relation with customers thus promotes a suitable environment for making a profitable business. It is important to understand the nature of ones customers. This will enable him or her to operate in an appropriate manner when dealing with the customers.

Managers are required to adapt to verbal etiquette. This is because most customers require business operators to have the convincing language in engage in trading activities with them. In my case, I use my cultural practices to relate with my customers. A proper dress code is the first impression that attracts customers to wards my business. When interacting with my customers, I often uses motivational languages thus I am able to encourage customers to buy products that are by giving out reasonable discounts.

Culture biasness is common in many business organizations. These practices create drift between the rich, those who live in the middle class society and the poor. The cultural practice of a business determines the type of customer expectations. Some business tend to trade on goods and services that are only affordable to people of high social classes, while others can accommodate both the rich and model class social groups. The cultural practices are universal thus free from culture bias. Business organizations often advance easily if they adapt a culture that is free from bias.

Culture bias discourages clients from investing as well as trading withy certain business organizations. Human service workers discourage clients from trading if they engage in cultures that accommodate business. Non-verbal communications are used to define a business culture. They are the daily business activities that are used to draw customers.