Muscat International Airport Development Project - Essay Example

The long-term HR strategy should be geared towards the optimal support of the airport’s corporate strategy and business situation. Additionally, such megatrends as individualization, diversity, demographic changes, education, and health should be taken into account (Loo & Chow, 2011: p1688). These aspects will then feed into the HR strategy that, in turn, will establish fundamental goals for the management of HR and measurement packages that it is associated with. Most of these measures should be implemented immediately and fleshed out as the airport’s development is carried out. The targets for the airport’s HR strategy should be increasing efficiency, covering requirements of personnel, improving the airport’s attractiveness as an employer, and establishment of excellent leadership (Williams, 2013: p56).

            Once the airport’s development is finished, the HR strategy should move to recruit individuals with high personal and professional ambition and a passion to give clients world-class customer service (SVO.aero, 2014: p1). The recruitment process should seek out individuals with efficiency and high performance that will align with the airport’s strategy of exceeding client expectations. The priority for the airport in their HR recruitment needs should be accommodating client needs, including visitors, passengers, and employees. The behavior and attitude of the recruited staff should support their core values, while also handling the opportunities and challenges of working in an international airport.