Management and Leadership - Case Study Example

The company’s mission is to be the partner of choice for customers, employees, and business partners like investors (The Arab Human Development Report 112). They also have a mission to give to its customer’s superior technologies, quality products, and good services. They also focus on growth of the company and the addition of new values. The goals of the company include; providing good returns and growth to the investors input, satisfying every customer’s needs, building profitable relationships with partners and creation of favorable environments to the employees so that they can reach their goals (The Arab Human Development Report 29).

Considering the company’s corporate strategy, the company, is set to have integrity in its operations, good communication channels in the organization and to other organizations, effective teamwork for better productivity of the business, accountability in each of the operations it deals in and aims at excellence in its operations. From the report, it is evident that Lubna Olayan is a good leader to the company and has good management skills. She is seen to be recognized in many other different institutions for her quality management.

This is due to her principles and organized corporate strategies (The Arab Human Development Report 122). Discussion Considering Blanchard’s situational leadership model description, Lubna Olayan’s leadership is using the delegating style (Maude 96). This is seen from what she says she believes in. She believes that the most difficult work should be given to the most competent person. This shows that she believes in delegating work to people provided she has confidence that the person will manage to deliver a quality job.

This is also evident from what she said when she was asked about taking credit in the achievements they have had as a company (Maude 123). She said that she is humbled with what she has gained as a manager; she focuses on what she will achieve tomorrow and so sets the plans for delegating duties. The success of a business depends on the overall efforts of each employee. For the Olayan financing company to continue growing and achieving its goals, Lubna Olayan will need to look for means of empowering his employees and managers so that the business will continue to succeed.

Empowering the employees and managers, at the firm, will help increase employee trust and loyalty in the business. This is results from the idea that employees will know that the decisions they make will affect the company directly hence will look for means of making the best decisions. This will be healthy for the company as a whole (Maude 115). The other factor that will necessitate the empowerment of the managers and the employees at the firm is because Olayan is a person with a tight schedule, and cannot be available at all times to make decisions for the company (The Arab Human Development Report 61).

Empowering employees and managers will ensure that decisions can be made, even if, the overall leader is not at the business premises. This ensures all the company’s activities continue smoothly whenever Olayan is on errands. Empowering the employees also promotes innovation and creativity at the work place. This can help to develop new and better ways of solving situations. It can also be a channel of evaluating which employee is a better leader.