Personality Conflict Situations - Essay Example

? M3A1 M3A1 Introduction I have conducted an honest self-assessment regarding my values, and personality towards conflicts. Personality includes thoughts, feelings and behavioral pattern s of an individual (McCrae, 2002). The understanding of one’s personality and values provides some clues on how one is likely to feel or act during certain conflict situations. I utilized the OCEAN personality model that comprises the Big Five personality traits that are openness to new experience, conscientiousness, extraversion, agreeableness and neuroticism (Burger, 2010). The self-assessment results of the five major dimensions of personality demonstrate my belief system, values, feelings and thoughts that I am likely to display in different conflict situations (McCrae, 2002). The results indicate that I have a 76 percentile score in openness to new experience. In this case, it means that 76 percent of people in my comparison sample will score less than me in openness to new experience. I believe this score is accurate since I am creative and curious in trying out new ideas. I can readily challenge conventional things since I like reading challenging materials and implementing new ways of tackling problems. I am capable of thriving well in an organizational setting that requires flexibility especially during changes such as implementation of new working policies, rules and procedures (McCrae, 2002). As a conflict manager, I believe I will be more adaptable to change and build relationships in the organization in order to avoid further interpersonal conflicts (Burger, 2010). Accordingly, my open-mindedness will allow me to seek more information on the sources of conflict and offer feedback on how to handle conflict in the organization (John, Robins & Pervin, 2010). From experience, I have learned new skills of interacting with peers in discussions and handling challenges. I also handled a task conflict involving high employee turnover in the organization. I suggested that all employees need training on need skills and attitudes in order to handle the task roles effectively. I scored 96 percentile in conscientiousness dimension of personality trait. This means 96 percent of people in my comparison sample will score less than me in conscientiousness. I agree with this high score because I am well-organized and self-disciplined. I am deliberate in my actions, careful and goal oriented. I have a high need of achievement and I always strive in attaining such success in the most effective and efficient manner. I plan my work carefully and I have high regard to my work expectations. From my past experience, I have been able to succeed in several responsibilities due to proper planning and time management. As a conflict manager, I will be capable of ensuring that subordinates adhere to their tasks, work schedules and organizational beliefs in order to avoid task conflict in the organization (John, Robins & Pervin, 2010). From experience, I have handled conflicts dealing with absentees and lateness in work. I was able to guide the affected employees on how to have a sense of high achievement and plan their time properly in order to avoid lateness. From the self-assessment, I scored 93 percentile in extraversion dimension of my personality. This means that 93 percent of people in my comparison sample or group will score less than me in this personality dimension. I agree with the results since I am talkative, outgoing and comfortable while interacting with new people. I usually start conversations and strive to establish meaningful conversations with strangers. I usually attain personal social satisfaction while interacting with my peers. For instance, sometimes I try emphasizing certain elements of a conversation through use of wide gestures during thrilling activities like group work discussions. As a conflict manager, I believe that I will positive and active in handling conflicts concerning differences in perceptions and ineffective interpersonal relationships between subordinates (McCrae, 2002). This trait will be essential in building creating urgency for conflict resolution and building cohesion after implementing an acceptable conflict resolution solution in the organization. According to the self-assessment, I also scored highly in Agreeableness dimension of personality trait. I scored 93 percentile in agreeableness meaning that 93 percent of people in my comparison sample will score less than me in this trait. I totally agree with the results of the honest self-assessment since forgiving and sympathetic towards other people. According, I do not display any rude or harsh behaviors even when faced with extreme conflict or differences in perceptions with my peers (Burger, 2010). I am sensitive and tolerant to other people emotions since I can show empathy. As a conflict manager, I will work towards harmony and maintain positive relations in the group (John, Robins & Pervin, 2010). Accordingly, I will display emotional stability and minimize chances of task conflicts in the organization. Lastly, self-assessment results indicate that I score 3 percentile in Neuroticism dimension of personality. This is a very low score and translates that only less than 3 percent of individuals in my comparison sample will score less than me in this personality trait. I agree with the score since I am always relaxed and calm even during conflicts. I do not feel nervous or insecure while interacting with peers or trying out new ideas. From my past conflict experiences, I was not moody or temperamental while handling the conflict. As a conflict manager, I will be capable of avoid anxiety and maintain positive emotions while solving the conflict (Burger, 2010). I will be capable of encouraging the conflicting parties to express both negative and positive emotions towards the conflict (McCrae, 2002). I recently encountered an interpersonal conflict whereby two of my workmates had accused each other of laziness and lack of cooperation. I believe I resolved the conflict effectively by remaining relaxed and avoiding negative moods. Implications as a conflict manager After an honest self-assessment of my OCEAN personality scores, I conclude that I will be capable of solving conflicts effectively. I am capable of handling both task and interpersonal conflicts in the organization. I am open to learning new ideas and adapting to change in the organization. At the same time, I am outgoing and can interact well with new members in the organization through initiating meaningful conversations. I am well-organized and can conform to schedules and deadlines without encountering conflicts. Accordingly, I am sensitive to other people emotions. I also display emotional stability since I am capable of controlling depression, anger and temper while solving conflicts. Conclusion The results of the personality assessment indicate that my personality, feelings, values and thoughts are excellent in conflict resolution. I agree with the findings since my past behaviors and conflict experiences indicate that I am calm, well-organized, talkative and relaxed while interacting with other people. As a conflict manager, I will utilize these traits in solving conflicts in the organization. References: Burger, J.M. (2010). Personality. New York: Cengage Learning. John, O.P., Robins, R.W & Pervin, L.A. (2010). Handbook of personality: theory and research. New York: Guilford Press. McCrae, R.R. (2002). The five-factor model of personality across cultures. London: Springer. Read More