From the year 1971 to 1976, Starbucks was at Western Avenue. After the company moved to 1912 Pike Place there has been no relocations. The company used to sell roasted Coffee. In the initial days the company was not selling any brew coffee. During the mid 1980s the company cashed in the opportunity to purchase Peets. However, during this time the company sales begun to fall. At that point of time, Starbucks was bought by Howard Schultz who had the vision of making Starbucks a real global brand. Howard Schultz decided to rebrand Giornale coffee chains as Starbucks. Since then there has been no turning for the company. Today the company has become the largest coffeehouse in the world. The company has 20, 891 stores on a global basis in over sixty countries. This includes over ten thousand stores in USA, over thousand stores in Canada, and over five hundred stores in UK, Japan, China, Mexico, turkey, Thailand, Germany and India. As on 2012 the total revenue of the company was US$13.29 billion (Keller, 2012). II. Significance and Objective of the Project Research objective One of the major reasons for success of the company has been the branding and marketing strategy of the company. Unlike some of the other major firms Starbucks does not invest heavily in advertising and hence the marketing and branding strategy of the company is unique. The objective of the study: To critically analyze the key brand elements of the company To analyze the overall brand management strategy of the company To provide some recommendation that would help the company in gaining competitive advantage over the competitors. Management problems Starbucks Corporation is a US based global coffeehouse chain headquartered in Washington. It is the largest coffee house organization around the globe. The organization is operating in 62 countries with its 20,891 outlets. Unique organizational value helped Starbucks to increase their core competencies. Earlier the organization’s value was to provide high quality coffee to its customers. Moreover, they committed to provide effective customer service and a good coffee experience to its customers. When Mr. Schultz became the CEO of Starbucks they drifted away from the original organizational value. Lack of effective customer service is affecting the brand image of Starbucks in global market (Roger, 2010). Inadequate pricing strategy is reducing the customer preference. Due to fluctuating economic, political and weather condition in several countries, people are trying to reduce the coffee consumption from Starbucks. Moreover, it has been identified that in some place the quality of Starbucks’ coffee is decreasing. The management of Starbucks is worried about it. It is important for the organization to provide high quality coffee in order to maintain the leading position within the competitive global market place. The organization is lacking effective customer relationship. Several labor issues and internal organizational conflicts are reducing the motivation and self confidence level of customers. These issues are decreasing effective customer service activities. Marketing Research problems Starbucks
Starbucks Corporation: A Critical Analysis of Branding and Marketing Strategy Project Proposal Ashraf Albataineh 7/1/2013 Prof. Timothy Malone Contents Contents 2 I.Company Background 3 Company Overview 3 II.Significance and Objective of the Project 3 Research objective 3 Management problems 4 Marketing Research problems 5 Hypothesis 5 Research Question 6 III.Methodology 6 Project Research Technique 6 Justification of Research Design 7 IV.Sample Selection 8 Identification of Sample Size 8 Justification of the Choice of Sample Size 8 V.References 9 I…
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Organizational Structure 8 Figure 4 : Risk Probability ad Impact Matrix 11 Project Management Plan : Project Siesmic Zone Project Management Plan is the most critical and essential document as it guides the project toward completion (Sanghera 2008). During initial phases of the project, limited information on the project details is available.
The major attributes of the two Irish traders could be considered as their nature and their pleasant accents which were a bit rare in the US markets. They did not undertake any promotional activities to sell their products as they only used the
improvement should be addressed and within this paper, the illustration of performance appraisal, total quality management and continuous improvement strategies will be evaluated.
Organizational assessment is the key to effective documentation and measurement of quality and
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Additionally, the sidewalks have painting depicting the company’s logo and various writings outlining the reasons for choosing the services at Starbucks.
With over 20000 stores around the world, Starbucks treats its clientele with the utmost care. Firstly, the value for
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To complete this assignment the company has to appoint the project coordinator who will design the project implementation breakdown. This will provide a basis for the
7 pages (1750 words)Assignment
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