This would reveal the extent to which the company followed the formal process of marketing planning. Dixons was a product oriented company when it stated its journey in electrical retail segment. Their followed the strategy “stack-em high – sell-em cheap in brightly coloured stores.” This strategy validated the fact that Dixons focused more towards selling good product in well-designed stores, but customer satisfaction was overlooked and it did not occupy centre position in the strategic approach of the company. A general formal marketing planning process is segregated into four parts that is goal setting, analysing present situations, create marketing strategies and allocate the marketing monitoring system and resources. In the goal, setting segment companies set their mission and objectives. Dixons also established its mission to stock products and sell them in brightly coloured stores. Their objective was to offer variety of products and generate lucrative returns. However, the company missed customer service, which its competitors took advantage of. So it can be said that Dixons followed the first step of marketing planning process. The second step is to analyse current situation. The company came to know about its drawbacks during the economic crisis in 2006. It identified that there were major threats of recession in the global market and its competitors Best Buy started grabbing market share by providing better services to customers. At this juncture, Dixons revolutionised its move towards customers. This proves that the company followed the second step of marketing planning process too. The third step is to create marketing strategies, which Dixons rolled out in order to face the intense competition. It can be also called a transformation strategy of the company because it changed the focus of the company from being product oriented to customer oriented. The new business model also re-defined five specific objectives for the company. The fourth and final stage was to allocate resources and monitor the plan. The major focus was now on after-sales and support and customer choice, value and service was the major function in the new business model. This discussion proves how Dixons followed and applied marketing planning process for devising the strategies (Jobber and Ellis-Chadwick, 2012). Another superior marketing strategy that the organization applied is the integration of technology in their marketing strategy. In the company’s service-led business model the internet was a core component of the customer insight. Gay, Worth and Esen (2007) point out that online marketing is a superior tool for marketing in a technology driven society. In online marketing, Dixon employed a multi-channel approach to allow customers to research about the organization order their desired good, reserve and even purchase goods. To reach to this approach, the organization noted that those people who purchased goods online preferred to collect them by themselves at a later date. Consequently, applying a multichannel approach provided a customer value method by allowing them to have a flexible purchase plan in the company. The success of this strategy can be associated with the global trends of internet penetration that is growing each day. By developing an information rich website, it is possible for an organization to roll out their products to their target customers
CASE STUDY MARKETING, DIXON RETAIL PLC Name: Course: Tutor: College: Date: Table of Contents Answer 3 7 Bibliography 12 Case Study Marketing, Dixon Retail PLC Answer 1 Dixons Retail PLC is one of most renowned expert electrical retailer from UK. The company has a customer base of over 100 million customers in the country…
The Greenhill Community Center (GCC) is providing multiple services, including day care for children, afterschool programs, music classes, programs for the elderly and other human services in Coastal City, a very poor city on East Coast.
Porter’s Five Forces Analysis on F.X Pounds: Porter’s five forces analysis is used to analyze the competitiveness in the industry for further identification of opportunities and threats. The consumer energy sector has a never decreasing demand. The Porter’s five forces analysis is as follows: (Hill & Jones.2010) Risk of entry of potential competitors: In the area in which FXP operates, most businesses are family owned and run since generations and a new competitor might find it difficult to capture a market where customers are associated to suppliers since long.
The retail chain started out as a photography business and slowly it grew into a high street store, selling not only photographic equipments but also other electrical appliance. In this part of the report the discussion would focus on analysing the marketing strategies of Dixons in comparison to formal marketing planning process.
The company has opened high street stores in the UK. It has increased its market share by expanding its operations through acquisitions such as the PC World acquisition. Dixons Retail Plc has also opened tax free travel stores in airports called Dixons Travel (Jobber & Ellis-Chadwick, 2012, p, 66).
Just stated, it just means conducting or doing commerce over the internet. There are more than a few distinct benefits to doing trade over the internet. These benefits comprise the aptitude to reach a better number of people and entities that are involved in doing trade with you, to generate cost-savings and operational efficiencies, civilizing marketing and promotional activities, as well as many extra benefits.
to maximize gains from the project by reducing unnecessary costs and by ensuring proper utilization of the resources which results to economies of scale. The pricing approach chosen by the marketers will influencing the position of the project in terms of profitability, market
Despite the pressure to maximize on the revenue potential, Williamson was expected to set the prices to a level that will guarantee that all the events will be fully packed with spectators (Gourville and Bertini, 1).
With approximately 7.9 million tickets up for sale,
The café has three main waiting lines, the precooked line (L1) has foods that have been precooked and the residents have to select that is readily available. The second line (L2) which is the interactive line involves significant
3 pages (750 words)Case Study
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