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Experiential Marketing Introduction In the writings by Maklan and Klaus, they described experience as “the practical contact with and observation of facts or events,” while Kotler in his writings described experience as “an event or occurring that leaves an impression on the audience.” Based on the two definitions and in relation to the concept of marketing it is correct to state that experience is an opportunity that enables the audience to get firsthand knowledge on the facts associated with a certain event, product, and or service…
Based on the two definitions and in relation to the concept of marketing it is correct to state that experience is an opportunity that enables the audience to get firsthand knowledge on the facts associated with a certain event, product, and or service.The integration of experience to marketing practice led to the emergence of experiential marketing, which is described by Addis and Holbrook as “a form of advertising that focuses on helping consumers experience a brand.” Experiential marketing is different from the traditional forms of advertising since it engages all the critical senses of a targeted consumer with a particular product or service, thereby giving the targeted consumer a firsthand ‘feel’ of the product or service.This present essay seeks to critically review the nature, role, and development of experiential marketing, evaluate its drawbacks, and discuss its potential contribution to theory and practice. Relationship between stimulus and reaction is a process that led to the notion of experience within the field of marketing, which acknowledges the marketing knowledge that consumers or the target audience already have. It is because of the marketing knowledge that consumers have, that it became necessary for marketers to engage their consumers in a manner that is memorable unlike the traditional forms of marketing. Grundey stated that through this memorable experiences, marketers are able to engage the audience from various fronts that include spirituality, socially, mentally, physically, and emotionally. ...
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