An Australian Airline (Qantas) - Essay Example

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An Australian Airline (Qantas)

Center of discussion in this paper is Qantas, an Australian Airline that had so far been enjoying premium brand equity but lately ash been experiencing declining sales and market share. Turnaround strategy should involve extension and expansion of the geographical region. Qantas plans to extend its services with an Asian hub and serve the underserved Asian markets. SWOT analysis had revealed that opportunities in this region are immense but they should focus on being a premium corporate airline. Earlier the recommendation was to focus on new product development, look for newer destination with fewer carriers and attract new customer base. Thus the first alternative to continue with Qantas brand and extend service in international sectors is not feasible and has inherent risks. Therefore, the airline should start its new carrier as a premium corporate airline with focused leadership having string corporate vision. They should be able to provide all on-board facilities based on an evaluation of customer needs and convenience. This strategy is in alignment with its corporate vision which is to operate the world’s best premium airline. This strategy would require 3-4 years to become effective as fresh agreements, landing rights, and delivery of new aircrafts would have to be obtained. This also requires training and development of the staff, better employee relationships and focus on profit maximization. This is an achievable strategy as the airline has abundance of experience in being a legacy carrier. ...Show more


The author of this paper has evaluated and presented two alternatives and recommended that for a turnaround strategy to be successful reorientation is a better strategy than trying to revive the underperforming sectors in tradition markets. …
Author : carrollmyrtle
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