The Role of Consumer Behavior in Marketing Decisions

The Role of Consumer Behavior in Marketing Decisions Essay example
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Running Head: The Role of Consumer Behavior The Role of Consumer Behavior [The name of the writer will appear here] [The name of the institution will appear here] [The name of the Professor] [Course] Introduction For me, Starbucks has always been a premium high-end sophisticated coffee shop.


Even though Starbucks has positioned itself as a high end coffee shop, it still depends on its consumers to uphold the image. ‘Product use is often of great interest to the marketer, because this may influence how a product is best positioned or how we can encourage increased consumption’ (Perner, n.d). Thus for the purpose of this paper, consumer behavior will be studied through an interview with five selected people and the result of the interview will help generate an understanding of the current image and positioning of Starbucks among its buyers. Findings of the Interview Through the interview with the five people who had at some point of their lives bought Starbucks, it was found that Starbucks is a brand that many people aspire for. The interviewees for this report belong to the medium income group. Mostly people visit Starbucks on a weekly basis or even on a once biweekly basis. The consumers studied for this report where people who loved coffee and had it almost daily. Most of them have coffee machines at home or a local coffee shop where they go daily. ...
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