Take for instance the Cartridge world has reduced the cost of printer cartridges allowing its customers to enjoy using their products without losing quality. The company has for this reason exceeded the expectations of its customers, and its competitors cannot duplicate such service (Arthur, Margaret and John 2011, 56). Focusing on becoming an overall low-cost leader has created a competitive advantage for cartridge world. They have differentiated their products and services from competition; they provide warranty so as not to invalidate their products to their customers. They also provide free collection and delivery; thus, cutting the cost for their customers (Jayne and William 2006, 45).
The company has also focused on having distinct appeal to an individual or groups of customers, or maybe industrial buyers, concentrating on their differentiation concerns or cost. The company was able to recognize a need that existed in the market and was able to fulfill it. When its customers demanded change in the price of the ink cartridges, cartridge world introduced a new printer that was able to offer a cheap ink cartridge. It then introduced the product for sale at a competitive price (Porter 1998, 40). Fulfilling an existing need in the market was for that reason more effective than an attempt to identify e new need in the market and then making the customers aware of the need (Pearce and Robinson 2004, ...Show more