value of Segmenting, Targeting and Positioning from a companys perspective. - Essay Example

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value of Segmenting, Targeting and Positioning from a companys perspective.

All these steps are highly dependent on each other. Segmenting, targeting and positioning commonly called STP means establishing relationships with the right customers. Usually companies do this process in order to select the most suitable segment of the market in which they can perform their best. Another author has described these STP activities as the tool of communicating the personalized message to the relevant customers or the audience (Hanlon 2013).
Segmenting means the process of dividing the whole potential market into certain divisions and segments on the basis of their needs, nature, purchasing power and many other characteristics. At first the market is divided and then every segment’s profile is made on the basis of their characteristics. There are a variety of factors which can be used as a segmentation base. These factors may include geographical base, demographics, psychographic and behavioral factors. Lifestyles, social classes and differences in personalities are certain other sub-factors which are important for the market researchers. Due to advancement in marketing techniques the segmentation bases has also been modified now (McAllister 2013). The homogeneity of the market segments makes it easy for the companies to generalize their research for the whole population of the segment (Rudra 2014). According to another author the 5Ws model clarify the process of segmentation i.e. Who, What, When, Where and Why. These all queries regarding customer will differentiate market segments (Richard 2013).
Targeting means the process of identifying a segment which can be served easily. After segmenting definitely a company must not start to serve all the segments rather it would select those which seem to be attractive to be served. It is important here that the selection of target segment is only based on its attractiveness and potential customers. A target market or the segment is usually classified as the set of potential ...
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And this strong customer base is only possible if the customer is satisfied and wants to be loyal to the same organization. To achieve the customer satisfaction level mostly…
Author : ewald20

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