Modern Technology in the Contemporary Business - Assignment Example

The contemporary business world is one rocked by different characters that bear various traits. The first impression that I had of the organization is that it is very organized and that the customer service is quite commendable. Various factors drew me to that conclusion. One of the factors is that once I entered the organization, people seemed very busy and organized and I was able to even locate where I was to be served because of a banner. Another factor is the glowing faces of the workers which showed that they enjoyed their work.

The value proposition was communicated to me quite vividly and this was through the attendant that I had the privilege of being served by. The attendant explained to me the manner in which they acquire their commodities. He further explained to me the tests that they carry out on their products in order to ensure quality products for the workers. The impression that I had of the organization gradually improved over time and the reason for this is that I gained more confidence in the products offered by the organization and the cause of this was the value proposition. The marketing strategies of this organization were impeccable and the reason for this is the manner in which my impression of the organization changed.

The employees of the organization understood that I am the priority, and they did this very well, and this is from the manner in which they offered me quality customer service. I recognized quality management skills from the organization and this is from the manner in which the manager went around looking at the manner in which the attendants carried out their activities. Moreover, in case of any questions, the attendants did not hesitate to speak to the manager and this is another reason I concluded that the manager had effective leadership skills.

I felt like I was participating in the shopping experience because the communication between the attendants and me was quite impressive and they made me feel welcome. The manner in which the transaction was handled by the organization has contributed positively to my views on the organization and I have had the ability to recognize the organization as one of the best in the region. From this, the long-term relationship has quite been set. If I were to meet the president of the organization, I would first commend him and then move along to recommend that they open up other branches to offer more customers their quality services Read More