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Marketing Assignment

Successful differentiation gives the firm a competitive advantage as customers will look at the products as superior and unique and can be achieved in various ways. This paper will first detail eight ways to differentiate product offerings, and then concentrate on packaging the product in a more creative manner and incorporating new functional features into the product or product innovation. Strategies for Product Differentiation One way to differentiate products is via product innovation by adding functions or features into a product and commanding a higher price (Trout & Rivkin, 2012: p 34). These features can be added through acquiring or licensing complementary feature sets or by using the firm’s in-house team for product development. Another way to differentiating products is through packaging. At times, all it takes to differentiate or re-energize a product is via changing the packaging. This was very effective when it was used in collaboration with another product and delivered in an innovative manner. While this method does not have enough value to change a consumer’s life, the manner of packaging offers more convenience allowing them to charge more (Trout & Rivkin, 2012: p 45). A firm could also pursue other market niches in areas that are unsophisticated (Trout & Rivkin, 2012: p 67). ...
Yet another product differentiation strategy is via the generation of referrals. A firm, in this case, helps to cultivate referrals and create sales models around the type of selling that are consultative while being less confrontational (Trout & Rivkin, 2012: p 76). In a competitive market, prospects referred by happy customers will be inclined to buy products. This can be achieved by offering incentives to current customers in the hope they will send referrals. Other firms will offer increased service as a means of product differentiation. They combine superior service with a commodity product that helps to differentiate this commodity. Through re-defining their service, the firm, redefines the playing field and offers a home-court advantage since other competitors do not use this combination while they charge a premium for the product. Another strategy is via figuring out what they can guarantee. Since the firm has to deliver on expectations from the client or refund them, they will offer an upfront guarantee (Trout & Rivkin, 2012: p 87). A firm could guarantee their clients that their prices are the best, and offer to refund their money if they find cheaper items of the same quality elsewhere. Since the customer has not time to compare prices, they will buy this product because the price is guaranteed to be the lowest. Firms could also collaborate with complementary service or product providers when their product does not stand by itself as a unique offering. Both entities benefit from this arrangement, for instance, the HBO’s partnerships with motels to show their movies allows HBO to have exclusive viewership in these motels while the motels benefit from showing exclusive movies. Finally, a firm could also employ their hidden assets as a ...Show more


Marketing: Product Differentiation Name: Institution: MARKETING: PRODUCT DIFFERENTIATION In marketing, differentiation of products refers to the process via which products or services are distinguished from other offerings made by competitors. This is aimed at making them more attractive to the firm’s target market…
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Marketing Assignment essay example
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