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Marketing planing

Analyzing marketing plan of Boots UK Limited will be the essence of this paper while understanding the research problem in context to theoretical argument of various research scholars. Before going to this discussion, the researcher will try to understand the business matrix of Boots UK Limited. Boots UK Limited- Business Overview Boots was established by John Boot in the year 1849 and the company is headquartered in Nottingham, United Kingdom (Boots-UK, 2013a). Boots UK is the subsidiary of Alliance Boots which is a multinational pharmacy-led health and beauty group (Boots-UK, 2013b). Boots UK works in close partnership with pharmacists and medicine manufacturers in order to maintain steady flow of supply. The company focuses on three major business verticals such as pharmaceutical wholesaling & retail distribution, pharmacy-led health supplement distribution and beauty retailing (Boots-UK, 2013b). Although the parent company Alliance Boots has established its presence over 25 countries but subsidiary Boots UK has not expanded its operation beyond UK and Ireland. Boots UK Limited (Boots) has expanded its retail operation with the help of establishing 2500 stores in UK and Ireland. The pharmacy chain serves more than 7 million customers every week and the company earns revenue over ?5 billion (Tata Consultancy Services, 2007). Task 1 Ans.1b- Careful analysis of the research work of Sheth and Sisodia (2006) reveals the fact that both product and service driven companies have started to look into marketing planning as a strategic move instead of perceiving it as a mere operational trick to generate brand awareness. Modern companies separately allocate resources for formulating and executing the marketing plan. Sheth and Sisodia (2006) argued that modern marketers have started viewing marketing plan as a means for generating customer satisfaction and loyalty. Modern marketing plan is created after conducting deep market research on consumer behavior, economic power index of customer, demography of customers, social dynamics of customers while in previous occasions, marketing plan was developed on the basis of product selling objectives. However, Wood (2008) pointed out that pattern of marketing plan changed in terms on inclusion of social elements in the planning phase. For example, modern marketers emphasize heavily on creating human touch points or human appeal through the marketing plan while in previous occasions, marketing plans were mechanical in nature. Capabilities of Boots UK Limited (Boots) can be assessed in terms of its resources which can be classified as tangible, intangible and human resources. Tangible Resource Intangible Resource Human Resource Capabilities Boots work as the subsidy of Alliance Boots which earns annual revenue of more than $40 billion with operating profit of $2billion. Hence, the group is in financially stable position to finance its marketing plan. Boots is market leader in UK’s pharmacy-led health and beauty with 2,500 distribution centres. Boots has got intellectual capital by establishing patent contract with leading pharmaceutical companies. Contract with pharmaceutical companies help Boots to sell generic drugs in exclusive manner to customers. The company maintains the heritage of 164 years which is greatest drive for building the brand equity for Boots. In many occasions, Boots ...Show more


Boots UK Limited Table of Contents Table of Contents 2 Introduction 3 Boots UK Limited- Business Overview 3 Task 1 3 Task 2 9 Task 3 10 Task 4 12 Reference List 13 List of Figures Figure No. Figure Name Page No. 1 Trend in UK Pharmacy Industry 5 2 Competitive Pharmacy Environment in UK 6 List of Tables Table No…
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