StudentShare solutions
Triangle menu

Customer Relationship - Assignment Example

Nobody downloaded yet

Extract of sample
Customer Relationship

On the other hand, when there is high capital resource then more investments could be made to set up the best production procedures and service provision systems, to enable them offer nothing but the best products to the consumer hence helping them build a strong customer base.
It is however also important to notice that, the existence of these things such as capital and human resource which is seen as the basis of success and growth of a firm by many people would be useless when there are no consumers to consume the products or services been produced. In other words, it is the existence of consumers which determines whether or not the large human and capital resources possessed by a firm is needed or not.
When firms are able to build a strong and established customer base, these customers help these firms to produce new and innovative products and services as a result of been able to identify some other needs of their customers and capitalizing on the trust built in them by their customers as a result of the long lasting relationship between the firm and its customers. Apart from these established customers leading or helping a firm to produce more innovative products, they can also help in improving already existing ones.
From the article, you would realize that Hercules b...
This lead to the production of new companies such as the turpentine and pine oil and these products immediately after been introduced into the market had ready consumers for them since its production was motivated by the needs of some customers. This is because it is evident that in the supply of explosives by Hercules to their military customers was done very diligently to the satisfaction of its military customers hence establishing trust and good business transacting relationship between the firm Hercules business and its military customers. This type of relationship between a service provider and a consumer is something which is achieved a long term and is something which needs to be constantly and consciously worked at through the provision of good, quality and first class services. These things all lead to a customers satisfaction and when a customer is satisfied with the goods and service he/she is been provided with you the service provider succeeds in winning the trust of your customer. Winning your customers trust leads bounding him/her to buying your products rather than that of your competitors. Another important relationship the Hercules business had was that with the lacquer industry as a result of the production of soluble nitro cellulose for this industry which also lead to the discovery and production of other new products from the same raw material. These new products were also produced as a result of the Hercules business identifying some other needs of their established customers in the lacquer industry. One advantage which is quite obvious the Hercules business had from the divestiture into the production of these new products for the lacquer industry is it was less capital intensive since they chose to produce new products from ...Show more


The inside track system or process is one by which knowledge and information on what customers might need or expect to be produced will be highly considered as far as decision taking on growth and diversification strategies is concerned.
A general conception on factors which leads to the growth and success of a firm by many people is the resources the firm possesses…
Author : tateheaney
Customer Relationship essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the assignment on your topic
"Customer Relationship"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

Target Marketing Strategies and Customer Relationship Management
These were chosen as most appropriate for its pizza products for two distinct reasons: First, Pizza Hut uses very high quality ingredients that are designed to satisfy the discriminating appetite especially over that of competition. Under the VALS2 Network, the most appropriate market segments are those who are status oriented and maintain characteristics of image-consciousness, who are attracted to products with premium aspects, and are relatively affluent (Boone & Kurtz, 302).
2 pages (500 words) Assignment
Customer Relationship Management
Customer Relationship Management Abstract In the today’s era of technological, scientific, and industrial boom, organizations are now surging ahead and transmitting its data about their customers, sales activities, marketing techniques, and other practices from manual to automated systems that integrate and interlink the inter-departmental processes with each other on a single platform.
7 pages (1750 words) Assignment
Customer Relationship Management- Read the files attached
The process involves integration of concepts about people, processes, and technology in a sustained endeavor to understand customer needs (Bull, 2003). It is balanced with ethical standards. This assignment aims to (a) develop knowledge and understanding about customer relationship management theory; (b) learn experiential accounts how customer relationship is strategized when fronted with ethical dilemma; (c) to analyze issues from several perspectives, and (d) draw the relevance communication in building relations.
7 pages (1750 words) Assignment
MIS paper: CRM (Customer relationship management)
This enables the company to maintain the customers and gain a competitive edge against its major competitors in the market. Maintaining a good relationship with customers requires a company to practice customer-focused activities effectively. For instance; a good customer service, improved quality and reduced prices of products enables a company to attract new customers and retain the current customers.
5 pages (1250 words) Assignment
Customer Relationship Management and Business Intelligence
In the context of ERP, business intelligence technologies are useful in providing, historical, current and predictive views of business operations specifically "online analytical processing, analytics, data mining, business performance management, benchmarking, text mining, and predictive analytics (Wikimedia Foundations, Inc.
8 pages (2000 words) Assignment
1.Explain Business Intelligence (BI) and its relationship to Customer Relationship Management ( CRM) 2.Business Intelligence & Enterprise Systems Integration Solutions:
to the skills, processes, technologies, application and practices that gather and improve customer information “to enhance corporate behaviors and improve (its) relationship with current and target customers for enhanced profitability and competitive advantage” (Hall). In
2 pages (500 words) Assignment
Marketing: Customer Relationship Management
Rock Foundations seeks to develop an efficient customer care personnel that is informed of trends in the housing industry such as prices, designs, locations, and the involved legal environment. This aims at readily availing services for customers’ and potential customers’ utility. It also intends to use price as its brand marketing strategy.
1 pages (250 words) Assignment
Marketing ( Customer Relationship Management )
nd it is important for an organization to have a customer relationship management system as it helps in managing the interaction between the firm and its clients whether it is sales or related to services the firm provides. The customer management system plays a crucial role in
1 pages (250 words) Assignment
Marketing ( Customer Relationship Management )
Managers of organizations that provide services focus on investing money on training and development, compensation in accordance to performance and technology that assists front line
1 pages (250 words) Assignment
Customer Service
Customer service policy is the set of rules that organization make for its employees to deal with customers. Effective and efficient customer service policy is required for increasing customer satisfaction (Yang,
2 pages (500 words) Assignment
Hire a pro to write
a paper under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Click to create a comment
Contact Us