StudentShare solutions
Triangle menu

-Southwest Airlines - Case Study Example

Not dowloaded yet

Extract of sample
-Southwest Airlines

Incidentally, Organizational commitment can be expected only from a satisfied worker and a satisfied worker is always a motivated worker. If there is no conflict between group goals and personal goals of a member in a group, i.e. goals of an employee and an organization in which he/she works are complementary and not contradictory, then the employee is motivated to work for the goals of the company, because, by doing so, he will be achieving his own personal goals. Thus, success of an organization like Southwest Airlines has been on account of the apt application of the various concepts of organizational behaviour like Motivation, Decision Making, Group Behavior, Communication, Power and Politics, Organizational Structure, Organizational Culture, Human Resources Practices and Change Management. These core concepts of Management in Southwest Airlines have been elaborated in this study.
Research proves that a motivated and productive employee experiences meaningfulness of the work done, experiences responsibility for the outcome of the work done and has high levels of knowledge of the results of the work performed (Hackman, 1976). Motivation is the core of management. The employee benefits in this organization are designed to balance the dissatisfiers and enhance the motivational factors as described by Herzberg (Fredrick Herzberg, 1959). One of the special benefits offered to employees working at Southwest is flying free effective from the first day of employment. Employees, spouses, eligible dependent children, and parents of Employees have unlimited space-available travel privileges on Southwest and discounted travel arrangements with other carriers. All eligible Employees are offered Profit-Sharing Plan funded by Company contributions to profit-sharing accounts. The 401(k) Plan is another innovative plan designed to help Employees to prepare for the future. Eligible Employees contribute up to 50% of their pay to the plan on a pretax basis and a Company match is offered based on Employee groups. Stock purchase Plan has been specially designed to allow Employees to share in the success of the Company ( With this plan, the employees are eligible to invest in Southwest Airlines Co. stock through payroll deductions. Employees are required to pay only 90% of market value for the stock. Employees are offered several different medical plan options depending on their lifestyle, needs, and priorities by a flexible benefits program. These cover the motivational factors of Herzberg. PPO Network and HMO plans are included and most medical plan options are available to Employees at no cost with family coverage available at minimal cost ( ...Show more


Introduction: "SOUTHWEST AIRLINES " is one of the largest airlines in the United States of America with 32,000 employees. Started as a small Texas airline 35 years ago, the airline has grown to become one of the largest airlines in America today, flying more than 80 million passengers annually to 62 cities across USA more than 3100 times in a day…
Author : xbecker
Case study-Southwest Airlines essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"Case study-Southwest Airlines"
with a personal 20% discount.
Grab the best paper

Related Essays

Human resources
Thus, the firm is required to rightly inform the people about the breakup of the Total Compensation plan during their appointment and also render annual reports (Baschab and Piot, 2004, p. 226). The Total Compensation practice at Lincoln Electric Company comprises of both ‘Basic Wages’ and ‘Bonuses’ rendered.
6 pages (1500 words) Case Study
Case Study on South West Airlines
It is the biggest domestic airline in United States of America. The company has enjoyed profitability after the initial two years of its inception and has never seen a net loss in any year after 1972. This alone signifies the performance of Southwest Airlines.
9 pages (2250 words) Case Study
Southwest Airlines Case Study
airline industry has led to affect the business of Southeast airline. The major areas of concern for Southwest airline was decreasing profit and market share. During 1989, Southwest Airline was one of the leading airline services providers but the new entrants like United Airlines, Northwest Airline, and American Airline etc became vital threats to Southwest Airline.
3 pages (750 words) Case Study
Southwest Airlines
'First Break all the rules' is a remarkable book written by Marcus Buckingham and Curt Coffman. It is more than a book, in that it is an extensive research of eighty thousand manager's successful managers of various businesses large and small, with a resounding conclusion, that very often the best do things their own way even if it is different or against convention and that actually is part of what makes them stand apart.
7 pages (1750 words) Case Study
SouthWest Airlines Case Analysis
Southwest currently operates only Boeing 737. Today, the company's operating fleet was composed of 537 Boeing 737 aircraft, each having 189 seats, with an average age of approximately 10.5 years. The average aircraft trip length is 639 miles with an average duration of one hour and 54 minutes.
13 pages (3250 words) Case Study
Southwest Airlines Case Study
Some actions required for Southwest Airline during that period were decreasing income, market share, intensifying competition, and degrading operational
3 pages (750 words) Case Study
Southwest Airlines
There were three key reasons that have contributed to its continued success: human resource; customer service; and innovative cost effective strategy of operation. The organizational culture of the company is highly encouraging. It
2 pages (500 words) Case Study
A Case Study of Southwest Airline
The author states that southwest airline being one of the major airline companies in this country has been greatly affected by congestion. Factor that might have caused this problem is the increase in competition in the aviation sector. The researcher tries to find better solutions to improve the situation.
4 pages (1000 words) Case Study
Southwest Airlines Case
Another factor was the strategy to ensure its fleet was fully utilized by ensuring no plane was grounded for more than 10 minutes in
2 pages (500 words) Case Study
Case study
The company can pursue this strategy because it pays low wages, is highly efficient in its flight operations, pursues affordable fuel deals, and spends the least on in-flight services. Southwest simply focuses
1 pages (250 words) Case Study
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation