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: Midland Bank Call Center Installation - Essay Example
Project is for commencing operations at a call center of the Midland Bank. This call center is planned to have 120 workstations, 6 servers to make up the complete network. The target of the project is to install these workstations, complete the network, make all user profiles and have the network up and running…
Irrespective of the problems that are faced at site, the deadline needs to be maintained and the client was a prestigious one. Major part of the installation exercise was to make sure that all the nodes get connected appropriately and configure all the users in the unit with clear rights to work on their areas.
I was the project leader. I lead a team of five engineers who were specifically allotted to install and execute the project. I managed the project, in addition to managing the issues with the people. I mobilized additional resources when needed and pruned unwanted manpower when not in need. When there was a shortage of technological manpower, I never hesitated to step in and get the work completed. Four of the five engineers could not join me, due to personal reasons, resulting in just one engineer at site with me to complete the entire 30 man days project in the ten man days. My immense experience in network technology helped me to complete the job, on my own along with the available engineer.
Server and client installation: The implementation of this project was planned for five days at an important client location. Server and client installation knowledge, including lining up with an existing network, create operating domains and allocating users to them for seamless operation, all require extensive technological and network management capabilities. ...