StudentShare solutions
Triangle menu

: Midland Bank Call Center Installation - Essay Example

Nobody downloaded yet

Extract of sample
: Midland Bank Call Center Installation

Irrespective of the problems that are faced at site, the deadline needs to be maintained and the client was a prestigious one. Major part of the installation exercise was to make sure that all the nodes get connected appropriately and configure all the users in the unit with clear rights to work on their areas.
I was the project leader. I lead a team of five engineers who were specifically allotted to install and execute the project. I managed the project, in addition to managing the issues with the people. I mobilized additional resources when needed and pruned unwanted manpower when not in need. When there was a shortage of technological manpower, I never hesitated to step in and get the work completed. Four of the five engineers could not join me, due to personal reasons, resulting in just one engineer at site with me to complete the entire 30 man days project in the ten man days. My immense experience in network technology helped me to complete the job, on my own along with the available engineer.
Server and client installation: The implementation of this project was planned for five days at an important client location. Server and client installation knowledge, including lining up with an existing network, create operating domains and allocating users to them for seamless operation, all require extensive technological and network management capabilities. Since in this operation, all support staff except one Engineer was unavailable, I had to step in to execute all of the jobs to make sure the project was completed on time.

Domain Management, installation of the domains, additional domains on the six servers, need to be carried out to suit the client requirement. Client machines were installed and they were hooked on to the domains already configured. Users were created in these domains, proper rights were provided to them and appropriate User Management was also done.

Time planning being an essential component in project management, was clearly adhered to in this project. As a matter of fact, by working out an innovative working methodology for installing all the 120 machines, I was able to bring about a massive reduction in man days employed. The project was planned with 6 people for 5 days; I had it completed in 3 days with only two engineers from our side. Suitably using some of the available people at the client site and from our movements department, I could have the entire project completed two days ahead of the specified time line of 5 days.

Network Management: I have a thorough understanding of the networking, cabling issues, working on the hubs and on the appropriate connections to be made for efficient working. In this project, on the second day after completing the installation of the 120 machines, it was found that ten of these did not work properly and needed immediate attention. I carried out a quick analysis of the machines and of the network installed ...Show more
Cite this document
  • APA
  • MLA
(“: Midland Bank Call Center Installation Essay Example | Topics and Well Written Essays - 1000 words”, n.d.)
Retrieved from
(: Midland Bank Call Center Installation Essay Example | Topics and Well Written Essays - 1000 Words)
“: Midland Bank Call Center Installation Essay Example | Topics and Well Written Essays - 1000 Words”, n.d.
  • Cited: 0 times


Project is for commencing operations at a call center of the Midland Bank. This call center is planned to have 120 workstations, 6 servers to make up the complete network. The target of the project is to install these workstations, complete the network, make all user profiles and have the network up and running…
: Midland Bank Call Center Installation
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the essay on your topic
": Midland Bank Call Center Installation"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

Call center problems
Case Study a) Identify the key issues and problems in the call centre, taking into account, motivation, teams, diversity and management style. At the focal point of the case study is the Finance Co Call Centre (FCCC) that provides information services regarding banking, investment, mortgage, and insurance products.
5 pages (1250 words) Essay
Problems with the Pre-admission call center
This study will be guided by the following research questions: Is Mr. Count de Money responding in an emotionally intelligent way to Mrs. Mintz and her concerns? What aspects of emotional contagion do you think apply in this case? What type of team should SSH form to address this problem? Who should be selected to be in the team?
4 pages (1000 words) Essay
Installation of wired technology
Thus logically enough the required number of computers would be 46 computers. As the jobs included would require low resolution work thus buying expensive machines would not be appreciated. As a general machine costs about $400 the total value would be $18400.
2 pages (500 words) Essay
Bank Call Centre Cybercrime
There has been explosion in breaches of computer securities which are employed in stealing of financial information and money from bank customer's accounts. According to the recent trends, the criminal's cares about their capability of compromising secure systems as well as tricking the bank customers into indicating their personal details or their financial information.
5 pages (1250 words) Essay
A look into the perspective of Operation Management in the context of a Bank Call Centre
This is the reason this country has turned the subject of Operation Management into a dynamic science. Now the cause of choosing UTI as the target bank is somewhat different. UTI is not the leading bank of India and neither is it the most elite. Then why UTI This is because UTI can boast to possess one of the most sophisticated tele calling organization of the country.
8 pages (2000 words) Essay
Problems with the Pre-Admission Call Center
Therefore, being the decision making body (persons), they should be well informed of every single activity and operations that are on-going in within the hospital system. Besides, the junior
3 pages (750 words) Essay
Issues related to the establishment of the center brand Bank for Foreign Trade of Vietnam - Vietnam
A properly recognisable brand can help an organization to be defined, differentiated from the competitors and recognized easily by the customers which is critically important in creating customer base as well as sustaining the
10 pages (2500 words) Essay
Call Center Report- from a cultural perspective (includes communication)
Why Manila can be a suitable place for Call centres is described here. English speaking skills with necessary quickness and accuracy as well as behavioural politeness have been discussed in this paper. This report focused on
10 pages (2500 words) Essay
Training call center personnel
In designing the practice case, I propose that the organization adopts product and customer centric models because the launch of new product requires passing information to customers. The approach used should train
1 pages (250 words) Essay
The Midland
analysis divided the Midland into two categories; the North Midland region based on Pennsylvania, and the South Midland area illustrating the Appalachian highlands. Another classification divides the Midland area into the northern boundaries that covers Illinois, Ohio and
3 pages (750 words) Essay
Comments (0)
Click to create a comment
Let us find you another Essay on topic : Midland Bank Call Center Installation for FREE!
Contact us:
Contact Us Now
FREE Mobile Apps:
  • About StudentShare
  • Testimonials
  • FAQ
  • Blog
  • Free Essays
  • New Essays
  • Essays
  • The Newest Essay Topics
  • Index samples by all dates
Join us:
Contact Us