For the matrix, these are multi-functional. Long distance services are now flat fee via a number of companies and Internet service providers.
"Communication means more than being able to talk on the telephone. It means transmitting data files, incorporating words, numbers and graphics from one computer to another, from one office to another and to and fromIt also means being able to search for answers in remote databases or in a client's computer." (Zarowin, 1991)
Telecommunications; How to Get Ready for Phone and Data Systems in the Office of the Future. Contributors: - author. Journal Title: Journal of Accountancy. Volume: 172. Issue: 6. Page Number: 68+. COPYRIGHT 1991 American Institute of CPA's; COPYRIGHT 2002 Gale Group