StudentShare solutions
Triangle menu

Information systems technology change What Bert Painter does and does not tell us - Essay Example

Not dowloaded yet

Extract of sample
Information systems technology change What Bert Painter does and does not tell us

The purpose of this paper is to distill the primary lessons regarding IT systems change that Painter is trying to convey in his paper, determine how one would evaluate those lessons in terms of their correctness and usability, and to discuss any other lessons not part of his conclusions that have been learned by the writer and which he holds the hope of putting into practice in his or her future IT career. In other words, the purpose is to discuss what Bert Painter does and does not tell us regarding information systems technology change.
Painter discusses his experience aiding an insurance company's paper-based system into one that was electronic and was known as E-File. The new process allowed the company to integrate their data and automate their workflow, as well as significantly redesign jobs to be more efficient in the overall process. Painter directly states what he hoped to achieve through sharing the results of this case study (Painter, 2008).
According to Painter in the case study, "A socio-technical approach to organization design can mitigate potentially negative effects of information technology, while maximizing positive potentials to up-skill jobs, and yield an outcome, such as with E-File, where over 90% of the highly skilled employees surveyed in this white-collar organization regard the new system as a substantially positive change" (Painter, 2008, pg. 1).
Throughout his consultation process, Painter relied on surveys that had been developed in key areas. These included effects on work processes, effects on job aspects, the user-friendliness of software and hardware, and competence and knowledge. He likely shared details of these sections as he felt they were very important aspects of socio-technical design. In fact, he probably thought that the information gathered through this information carried the primary lessons that he wished to convey to his audience (Painter, 2008).
Evaluating the Lessons and Looking at Other Lessons
As far as evaluating the lessons that were presented in this case study in terms of correctness and usability, they all seem to be quite useful when perhaps broken down and applied to general management concepts that anybody could use. The reason they seemed rather limited in scope in this particular case was likely because this was, after all, a case study and, therefore, it focused on one company's specific application of the lessons at hand (Painter, 2008).
The general definitions of socio-technical design that are given in the introduction and the conclusion of this paper contain more generalized concepts, which is what one misses when reading Painter's case study. For example, the direct participation that was given in the case study was in the form of interviews and surveys. It could be given in other ways as well, such as through meetings where everyone in the company is made to feel important. The system of socio-technical design was definitely present in the case study and is likely to be very similar for various different firms that are looking to undergo this process. One serious fault that could occur when designing or implementing this process is to not take into account just how serious the opinions and feedback of the end users are. If a ...Show more

Summary

Mumford and Beekman (2008) tell their readers quite directly that "Socio-technical systems design was the product of a group of social scientists who came together at the end of the Second World War and formed the Tavistock Institute of Human Relations in London…
Author : hassanmclaughli
Information systems technology change What Bert Painter does and does not tell us essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"Information systems technology change What Bert Painter does and does not tell us"
with a personal 20% discount.
Grab the best paper

Related Essays

Does Dr Who tell us about science and technology or the Britain of its time Discuss
The development in this era brought significant changes in the British society. In addition, numbers of political and social events took place during the period. The development introduced several inventions; among them was the ‘digital computer game’ (Space war), audiocassette and touch-tone telephones.
12 pages (3000 words) Essay
What does the state of the British media tell us about society in Britain
What does the state of the British media tell us about society in Britain? A media of a country represents how the society behaves, reflect ideas and cultural values. The realities of a community or society are presented through media and it is the only means of accessing news for public.
7 pages (1750 words) Essay
Information systems technology change: What Bert Painter does and does not tell us
With these problems, there are several lessons that can be learnt and a discussion of these lessons leads to a better understanding of both the case
4 pages (1000 words) Essay
What does research tell us about the effectiveness of mentoring in organizations
To effectively face the challenges organizations setup a framework of their own interests that help in evolution of the strategic business objectives of
12 pages (3000 words) Essay
Title: Does IT matter OR Does Information Technology matter
Questions has been raised on the significance of information technology but considering its definition which changes the meaning of time, it would be true to say that more can be achieved through IT than without it (Reynolds 2009 p 27). This technology has managed to
10 pages (2500 words) Essay
What does all this religious turmoil tell us about the Chinese government
China’s Cultural Revolution ‘saw some of the most dramatic restrictions on the practice of religion ever seen in the modern world’2 and to a great extent, this continues today. From the various forms of religious repression
1 pages (250 words) Essay
How can/does Information Technology help in creating business value
In addition, corporations use information technology to manage all the areas of business (from transaction to decision support) (Sward, 2011). This paper shows how information technology plays an important role in creating business
4 pages (1000 words) Essay
What kind of information does underwater archaeology provide that traditional excavation on land can't What does the Ulu Burun or Ka shipwreck tell us about trade and the distribution of commodities in the Late Bronze Age
The Ulu Burun also addresses Egypto-Aegean trade and the fluctuation and chronology of the Late Bronze Age Aegean ceramic material in the Nile Valley New Kingdom on distribution of commodities. Ulu Burun talks about models for the
6 pages (1500 words) Essay
'What does the state of the British media tell us about society in Britain
A media of a country represents how the society behaves, reflect ideas and cultural values. The realities of a community or society are presented through media and it is the only means of accessing news for public. In the world of today, media has become as necessary as
8 pages (2000 words) Essay
Does Stendhal have anything important to tell us about love
Though his romantic work was never appreciated during the time he lived, Stendhal opinion on love and affection has been used in different fields in the 20th and 21st century (Toker, 2014, p251). Stendhal contribution
8 pages (2000 words) Essay
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation