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Managment Training in Aviation - Term Paper Example

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In this paper, the author demonstrates how Sky High Airlines intends to ensure an-round and comprehensive safety protection of both customers and employees. Also, the author describes how Sky High Airlines intends to raise its safety standards, to cultivate an open and effective communication…
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Managment Training in Aviation
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Aviation Safety Program TABLE OF CONTENTS MENT OF POLICY.3 2. ORGANIZATION.3 3. AUTHORITIES AND RESPONSIBILITIES.4 4. REPORTING OF ACCIDENTS, INCIDENTS AND HAZARDS5 5. PROECTION AND DISTRIBUTION OF AVIATION SAFETY INFORMATION6 6. AVIATION SAFETY COMMITTEE...6 7. AVIATION SAFETY AUDITS..7 8. SAFETY TRAINING..8 8.1. FLIGHT-RELATED TRAINING...9 8.2. GROUND TRAINING..11 9. AIRCRAFT ACCIDENT INVESTIGATION...13 10. AVIATION SAFETY ANALYSIS..14 11. REVIEW AND REVISION.14 1. STATEMENT OF POLICY Sky High Airlines intends to ensure an-round and comprehensive safety protection of both customers and employees. On working out a renewed company policy Sky High Airlines intend to raise its safety standards, to cultivate an open and effective communication and mutually beneficial cooperation between departments and to make a positive company improvement. In order to achieve the goal, sky High Airlines will act in accordance with statements of an Aviation Safety Program. This program covers all company leadership, managers and other employees who are expected to take an active role in upraising company safety standards. This document constitutes the Sky High Airlines Company Aviation Safety Program. Signed: ___________________, President, Sky High Airlines. 2. ORGANIZATION The person is authorized and responsible for the implementation of company safety policy is a head of Safety Department, Director of Safety. The position of Director of Safety is a full time position as well as positions of Chief of Flight Safety Department and Chief of Ground Safety Department. The Chiefs of Flight Safety and Ground Safety are appointed to ensure the safety protection in the air and on the ground accordingly and share the responsibility with the Director of Safety. The Safety Department together with Flight Safety and Ground Safety will assign additional duty aviation safety specialists in order to work in close and effective cooperation. 3. AUTHORITIES AND RESPONSIBILITIES All the company's leadership, managers and other employees at all the levels are responsible for the implementation of the Aviation Safety Program and accident and incident prevention. The Director of Safety has the authority to: Participate in working out, reviewing and amending the Aviation Safety Program. Interview station safety managers in order to evaluate their qualification (in coordination with Human Resources Department). Collect and review all the safety aviation related information from all departments. Require the reporting of any aviation safety related accidents, incidents ore hazards. Conduct aviation safety audits of any operation or facilities. Represent Sky High Airline in all relations with government and other organizations concerning safety related matters. Call for the Aviation Safety Committee. Approve expenditures to implement the Aviation Safety Program. The Director of Safety has responsibly for: Working out, reviewing and amending the Aviation Safety Program Implementing the Aviation Safety Program. Maintaining an accident, incident and hazards reporting system. Preservation and distributing of all received open and confidential aviation safety related information. Conducting regular aviation safety audits and representing analyzed data. Working out and implementation of accident, incident and hazard prevention plan. Cultivation an open and effective communication between departments and personnel. Providing all-round support and assistance to all line managers. Submitting an annual budget to provide the Aviation Safety Program implementation. 4. REPORTING OF ACCIDENTS, INCIDENTS AND HAZARDS ACCIDENT is an occurrence associated with the operation of an aircraft, which takes place between the time any person boards the aircraft with the intention of flight and all such persons have disembarked, and in which any person suffers death or serious injury, or in which the aircraft receives substantial damage1. Here belong all accidental damage to Sky High Airlines; injury to Sky High Airlines personnel or customers resulting from aircraft operation; or damage to non-Sky High Airlines property or injury to other personnel resulting from Sky High Airlines operations will be reported to the company control center by phone using Safety Hotline Number. The company control center will notify the Director of Safety and other assigned authorities. INCIDENT is an aviation incident is an occurrence other than an accident, associated with the operation of an aircraft, which affects or could affect the safety of operations2. The following aircraft incidents will be reported to the company control center by phone using Safety Hotline Number. HAZARD is a source of potential harm. Any manager or other employee observing a hazardous situation that could affect aviation safety in is expected to report to the Director of Safety or to the company control center using hazard reporting forms dialing the hot line number. The Safety Department will provide hazard reporting forms. Moreover in order to underline safety priority and to cultivate communication the Safety Department will accept anonymous reports. On inquiring of any hazard report the Director of Safety will relegate it to Flight Safety or Ground Safety Department depending on the sphere where the hazard takes place. The Chief of Flight Safety or the Chief of Ground Safety will verify the existence of the hazard and appoint the appropriate line manager to investigate and clinch the matter. The normal term for investigation, resolution and providing the Chief of Flight or Ground Safety with the results is up to 10 days. On receipt of the results the Chief of Flight or Safety Department within 3 days has to report to Director of Safety. The Director Safety will maintain a log reflecting the status of all hazard reports. 5. PROECTION AND DISTRIBUTION OF AVIATION SAFETY INFORMATION The Director of Safety is responsible for protection and distribution of aviation safety related information. The confident information has to be properly protected. The current safety related information would be distributed by means of safety newsletters or through the company dispatch system. 6. AVIATION SAFETY COMMITTEE In order to provide an effective Aviation Safety Program implementation there will be a standing Aviation Safety Committee consisting of two sections: Flight Safety Section and Ground Safety Section. The main goal of a Safety Committee is to create and maintain an active interest in loss control and reduces the number of accidents, incidents and hazards. The organization and operation of the Safety Committee will provide all managers and employees with a possibility to participate actively in the Aviation Safety Program implementation. The Safety Committee membership will depend on needs of the committee and will be appointed by the respective Chiefs of Flight Safety and Ground Safety. There will be at least one representative from each department. The committee chairs will be line managers. The Director of Safety will act as recorder to both sections and will prepare agendas together with the chairs. Meetings are to be hold regularly but not rare then monthly. The Safety Committee activities and responsibilities: Conduct regular meetings and solve current items. Promote an active participation in Aviation Safety Program implementing in the department they work. Analyze an effectiveness of hazard reporting program. Study accidents, incident and hazards to determine what should be done in order to prevent their repeat. Give all-round assistance to all members and employees in safety-related issues. Cooperate with Public Relation Department in order to shape an appropriate company's image by representing its Safety Policy. Analyze the other companies experience in order to prevent accident, incident and hazards and to study the best ways of their investigation. Assist new employees in becoming familiar with Company Safety Policy and rules related to their own safety and the safety of company's employees and customers. Any other activities and responsibilities facilitating uprising the safety standards and Aviation Safety Program implementation. 7. AVIATION SAFETY AUDITS There will be worked out a separate document, an aviation safety audits program. It will observe the areas where audits will be conducted, the periodicity and terms of audits. There will be two stages of audits conducting. At first stage audits will be conducted by the Chief of Flight Safety and by the Chief of Ground Safety in their areas covered by their department. At the second stage upon receipt of audit related information from the Chief of Flight Safety and the Chief of Ground Safety the Director of Safety will conduct the all-round company safety audit. 8. SAFETY TRAINING3 The very important and effective method of accident, incident and hazard prevention is training. Therefore Sky High Airlines implement safety training as one of the most important element of the Company Safety Policy. The Director of Safety is responsible for providing safety training to management personnel concerning their responsibilities under the Aviation Safety Program. Within the Safety Department the Director of Safety will organize a Training Center that will be responsible for the development and implementation of ground and flight-related training programs that will include, but not be limited to: Flight crewmember ground, simulator and flight training, as required. Flight crewmember emergency and survival training. Maintenance technician training. Operations and flight dispatch training. Department safety training. Emergency Response Plan training, as applicable. Management and/or self-improvement training. All required training sessions will be documented with the forms at the end of this section or by certificates provided by training vendors. Training records shall include: 1. Date(s) of the training session(s). 2. Signature(s), name(s), and qualifications of the person(s) conducting the training. 3. Names of all personnel attending the training session(s). 4. Allocated duration of training (optional). Content of training sessions will be in accordance with the requirements of this section. All trainers will ensure that documentation of training is completed accurately and completely following the conclusion of each training session. 8.1. FLIGHT-RELATED TRAINING The Chief of Flight Safety is responsible for flight-related training. All flight attendant, or flight technician (full time or contract), may be assigned for cabin duty on an aircraft owned, or operated, by the Department only in case he/she will satisfactorily complete a Flight Safety Department-approved cabin attendant training course, or has shown proof of equivalent training and related work experience that is acceptable to the Chief of Flight Safety. The training must have been completed within the 12-month period prior to flight assignment for the Department. Flight attendants and flight technicians shall attend annual training courses that shall include, but not be limited to, cabin attendant procedures. the operation of the cabin service equipment (galley, storage, supplies, etc.). the location and status of inspection of the cabin emergency equipment. the operation of the cabin emergency equipment. cabin evacuation procedures. ditching drill and water survival. first-aid and CPR. passenger briefings. aircraft security procedures. After the successful completion of the ground-training portion of the syllabus, the Lead Flight Attendant, or his/her designee, shall complete a standardization flight (conducted during a routine flight) with each new hire flight attendant before he/she is released to flight duty with the Department. Successful completion of a standardization flight will be recorded for each individual on the applicable Standardization Flight Form. This form will be forwarded to the Director of Safety for review and approve. Required Training (Pilots) All Department pilots shall attend training conducted by organizations and operators selected by the Chief of Flight Safety. Such training shall include, but not be limited to: Initial certification training. Recurrent and transition training. Aircraft manufacturers' schools. CPR training. First Aid training Water Survival training International procedures training, as required. Emergency Situation Training. Additional training as determined by management. Initial Crewmember Training Pilot crewmembers shall attend the following training within the first twelve months after initial hire date and at two-year intervals thereafter. Cabin personnel shall attend the training on an annual basis. Emergency Situation Training CPR Training Aerospace Physiology First Aid Training Water survival training Ditching. Management Training All staff personnel including pilots, maintenance technicians and supervisory employees, will participate in management training courses that have been selected by the Director of Safety as appropriate for the various staff grade levels. The responsibility for maintaining the Department master training file that will include records of training and evaluations required by the Department is on the Director of Safety. 8.2. Ground Training All Department employees shall receive initial employment training on their responsibilities under the Hazard and Incident Reporting System. All maintenance personnel shall receive training at the time of their initial assignment, and every three calendar years thereafter, on the OSHA Hazard Communication Standard, the Department Hazard Communication Program, and the safe use of hazardous chemicals. Additional training is required when the hazards change, when a new hazard is introduced into the workplace, or when an employee's conduct demonstrates the need for retraining. All employees shall receive training on the Facility Emergency Plan at the following times: 1. At the time of hire prior to the commencement of work. 2. When the employee's responsibilities or designated actions under the plan change. 3. When the plan is changed. An evacuation drill should be conducted at least once per calendar year at each facility. All employees are not required to be in attendance for the required evacuation drill. Additional Training All maintenance personnel shall additionally receive annual training on fuel source and ignition source controls related to particular fire hazards associated with maintenance areas. Training on proper housekeeping practices will also be provided emphasizing routine procedures to control accumulations of flammable and combustible waste materials and residues that could cause or contribute to a fire emergency. The other additional training will depend on responsibilities of one or another position: Blood borne Pathogens Exposure Control Plan Training Access to Employee Exposure and Medical Records Training Personal Protective Equipment Training Respiratory Protection Program Training Powered Industrial Vehicle Policy Training & Certification Another trainings. On successful completion of formal instruction there will be conducted practical training that will include: A demonstration of proper vehicle operating procedures by the trainer. Completion of a series of exercises by the employee, under the direct supervision of the trainer. CERTIFICATION After completion of the formal instruction and practical training, the employee's performance must be evaluated in the actual work environment. The performance evaluation shall include observation of the employee safely operating the vehicle. There is no set timeframe for this evaluation; the duration of the evaluation will vary based on the complexity of the work environment and the skill demonstrated by the employee. Employee must have their performance reevaluated at least once every three years. Records of the certification must include the employee's name, the date of training, the date of the evaluation, and the identity of the person(s) performing the training or evaluation. The person(s) who conducts vehicle training and/or evaluation must have sufficient knowledge, training, and experience to effectively complete the task. Retraining An employee must undergo refresher training in all relevant topics whenever: The employee has been observed to operate the vehicle in an unsafe manner; The employee has been involved in an accident or near-miss incident; The employee has received an evaluation which indicates they are not operating the vehicle safely, or; There are changes in the work environment that could affect the safe operation of the vehicle. 9. AIRCRAFT ACCIDENT INVESTIGATION In case of an aircraft accident, the Director of Safety will ensure that the FAA and NTSB are notified and will coordinate company participation in NTSB investigation. To provide an all-round cooperation the Director of Safety will form investigation teams within both Flight Safety and Ground Safety Departments. Prior to legal investigation there always will be an internal aircraft accident investigation conducted by the Director of Safety. To regulate all the procedures and operations within the internal aircraft accident investigation there will be worked out Aircraft Accident Investigation Manual. 10. AVIATION SAFETY ANALYSIS In order to provide an effective and all-round Aviation Safety Program implementation the Director of Safety will work out an analysis system using data received from company accident, incident and hazards reports. The main goal of the Analysis Program is to identify trends and areas that require management action or improvement. The Director of Safety will spread the received Analysis Program data to managers of all departments regularly, but not rare then one a month. 11. REVIEW AND REVISION The Aviation Safety Program worked out under the guidance of the Director of Safety will be reviewed annually. All the suggestion for revision should be forwarded to the Director of Safety. Signed:____________________, President, Sky High Airlines. Read More
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