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The systems approach - Case Study Example

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The systems approach

This would also make the solution less cost effective and a delay in solution deployment.
Ans) Prototyping model would not suit Saint James Hospital as in such an organization employees have very less time due to continuous involvement and work. On the other hand, waterfall model would suit such an organization which would take time analyzing the organization thoroughly and deploying a one time solution with minimal changes in the process.
Ans 1) Yes. A problem persists. Don Lehnert, Vice President of Marketing, has not shown any interest in the development of MKIS. On the contrary he is more focused on extending into the New England Market. His involvement in the development of the solution is mandatory as he and his team is the one who would be using the information produced from the system. All the reporting procedures and reports to be generated must be in alignment with the Marketing department which make it mandatory for Mr. Lehnert to be involved in the project.
Ans 2) The synergy that Sue has mentioned can only be achieved when the solution involves all the related departments into one body. Absence of the marketing department would loose the essence of the solution as the solution should be able to input the data from the manufacturing and accounting department and can help the marketing department to efficiently and effectively use the information output in the form of reports to decide on the factors of marketing and help him make a better decision when marketing his product.
Ans 3) Rankin is currently focused towards the New England market. Lehnert's focus should be towards developing the MKIS so that when the company launches its product into New England, he would be in a better position to market his product into the new market. A meeting needs to be setup between the department heads, Sue Ranking and myself to ensure the requirement of one person in one role. Lehnert and Rankin both focusing on the new market would cause redundancy. I would probably be the best choice to chair the steering committee from then onwards as I have the financial and Information Systems background and can take information from all the required perspectives and get a solution made which would best suit everyone's requirements.
CONFIDENTIAL REPORTS
Ans 1) Making reports web accessible will affect the confidentiality availability and integrity of the reports available. Trojan horses, worms, spyware, hackers are just a few threats that Fair Heights will have to encounter maintaining the confidentiality of the reports when making them web accessible. Disaster management and risk management are two of the factors that Fair Heights will have to deal with when considering availability of the reports. Hackers and spyware will be an issue when considering maintaining the integrity of the reports.
Ans 2) Threats that Fair Heights may have to face include internal or external and accidental or deliberate. Virus, worms, Trojan horses, spyware, and adware are few of the external threats; Disclosure, theft, use, destruction, denial of service and modification are a few of the internal threats ...Show more

Summary

Ans 1) The systems approach consists of three phases of effort: preparation, definition and solution. Without the involvement of the steering committee in all the three phases it would be impossible to provide an effective solution, as the three main functions include viewing the firm as a system, recognizing the environmental system, identifying the firm's subsystems, sequential analysis, identifying and evaluating the possible solutions and selection of the best possible solution…
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