StudentShare solutions
Triangle menu

Human resource - service industry - Essay Example

Not dowloaded yet

Extract of sample
Human resource - service industry

The airline company, which has been chosen to structure this report, is the British Airways. It is one of the world's leading scheduled international passenger and cargo airlines catering to about 300 destinations across the world. ("Annual Report of British Airways", 2008).
According to the International Air Transport Association the airline industry, lost up to $8 billion in the year 2008 which surpassed previously forecasted amount. The marketing environment is constantly changing and with every change the industry gets affected. The demand for airline industry is highly income elastic ("An analysis of British Airways Marketing Environment", 2008). Thus the rise in fuel price last year and the recent economic turmoil has affected the airlines industry in a huge way as passengers are avoiding more expensive travels. According to a report by Air Transport Association (ATA), the revenue generated from passenger travels for all airlines fell by 19% during the month of February, 2009 when compared to February 2008. The company saw a decline in 8.6 percent in premium traffic and 4.1 percent in non premium. ("Lucrative Business class air travel hit by crisis", 2009). ...Show more

Summary

Strategy making for any organization may be defined as a process of constant adaptation to coupe up with the shifting conditions, which may be internal or external and dominated by uncertainties. (Murray, Knox, Bernstein, 1996, p. 1) The term strategy on a whole refers to the entire enterprise, but if one talks about business-strategy, it is a narrower term referring to the choice of product service mix and the market on which it would work…
Author : eleanorakuhic
Human resource - service industry essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"Human resource - service industry"
with a personal 20% discount.
Grab the best paper

Related Essays

Human Resource Assignment (Hospitality Industry)
This sector of hospitality is growing at a very fast rate all across the world. Hotel industry, travel and tourism, restaurants, pubs, clubs and bars, contract catering, and aviation all come under the banner of hospitality industry. The service-producing sector includes the divisions of transportation, communications, and utilities, wholesale and retail trade, finance, insurance, real estate, public administration and other services.
4 pages (1000 words) Essay
Human Resource Management: Industry background
(2005) They include bricklayers (masons), carpenters (timber trades), civil engineers, electricians and plumbers not to mention other supporting staff like accountants, clerks, mechanics and of course the managers to manage them all. A key characteristic of the construction industry, according to Loosemore et al.
10 pages (2500 words) Essay
Human Resource Management: tourism industry
In the infrastructure of hospitality and tourism operators service quality is the major question. Without qualitative service the hotel and tourism enterprises are not capable to achieve the overall objectives. The history of development of various corporations of this sector, as a rule, testifies, that the level of profit is a result of quality.
6 pages (1500 words) Essay
Human Resource Management Practice in the UK private security industry
The private security companies are networked with public agencies such as police, fire control and emergency medical services to assist them as the situation dictates. Private security personnel are hired to protect
12 pages (3000 words) Essay
Human resource
In doing so, we would be looking at available information about its HR department in the light of the success of its HR policies in terms of vertical and horizontal integration and the degree to which
12 pages (3000 words) Essay
Human Resource management of Fire & Rescue service
The said strategy has been a collaboration between the FRS stakeholders, which is supportive of the policy on the performance of the department of their accountabilities (The Chief Fire Officers Association, 2006). The head of
32 pages (8000 words) Essay
Human Resource
The report will cover the concepts of human resource planning, recruitment and development along with those of training and career counselling. Within the explanations of these concepts,
8 pages (2000 words) Essay
How strongly / effectively is Human Resource management of Virgin airline to encourage the customer service
The proposed research work is focused on understanding how airline industry’s human resource practices influence the quality of services provided to the customers. For this purpose, the researcher has selected
2 pages (500 words) Essay
Strategic human resource management and human resource management
Basically, the success or failure of an organisation lies on the hands of its employees (Nankervis, Compton & Baird, 2008). Generally, organizations involved in the provision of services such as health
6 pages (1500 words) Essay
Human Resource Management for Service Industries
Nickson (2007) defined it as function that deals with people related issues such as hiring, compensation, safety, performance, management, benefits, organization development, communication,
12 pages (3000 words) Essay
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT