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Critical success factors are elements which are required by an individual or organization to achieve success in a competitive market. These success factors must be carefully determined, monitored and managed to achieve prosperity and accomplish business goals.
In the past, critical success factors were typically related to business infra-structure. One significant issue was that of internet speed-with the majority of Internet users connecting to the Internet via dial-up modem, file transfer speeds were extremely low. This presented a problem when attempting to transmit large files such as multi-media files. With steady financial investment from both the government and private business enterprises, the rapid advance of technology in this area has led to the increasingly-widespread use of high-speed Internet connections such as cable modems, ISDN and XDSL, which increase file transfer speeds substantially. With communication speed being a limiting factor for the growth of electronic commerce, these developments in information and communication technology have initiated a marked reduction in infra-structural problems for electronic commerce. More recently, however, new success factors such as security and copyrights have increased in importance.
Another significant issue for many Internet businesses is related to expenses. Traditional corporations are able to strengthen business strategies, enhance their image, provide efficient customer service, and create new Internet sales methods. However, popular Web sites have proven to require more resources than was once thought. ...
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