In the case of I.T. business relationship established between India and US companies the factors that need to be assessed are more specific. The ability to understand the difference in workforce demographics by all levels of management, categorisation of diversity, establishing necessary legal framework relating to diversity issues like employment discrimination and creation of equal employment opportunity are the few important factors that need careful attention. The initiatives for diversity management must precede proper understanding of the above mentioned factors. A brief analysis of the important factors that need to be considered in the US-India business relationship are given below.
Both India and United States belong to the group of countries that have highly diverse societies. The business relationship between two nations also have different type of diversity challenges and priorities. The highly skewed pattern of access to professional education, socialization and career progression in India creates tremendous pressure on locating, retraining and moulding the newly recruits to the expected level of competence desired. Thus non-uniform distribution of talent is the major bottleneck faced by overseas IT enterprises trying to establish business relationship in Indian mainland (Schome, n.d.). The task of managing the diversity in India would also be a new experience for American managers as they have been exposed to totally different requirements when compared to their previous experience back home. The American society is more adaptable to the changes required due to the huge entry of immigrants and or those underrepresented segment of the population. These managers have had an earlier experience of creating an environment of social bond inspite of the prevailing diversity.
Perception on diversity
The major difference in the perception of the diversity across two nations clearly conveys the true picture on the diversity perception. The religion, gender, birth place, caste etc are the major diversity issues encountering an Indian. While in US they also include disability, age, marital status, immigration / citizenship status and sexual orientation (Schome, n.d).
US have a very strong legal framework to ensure more robust policies with proper legal action being enforced against the corporate offenders. And these action are often highlighted as the cases of the best corporate practices. While in India, the things are more weak and the system lack proper legal support for any discriminatory practices. All the government and public sector undertaking bodies in India have a system of reservation, where a specified percentage of positions are earmarked for the people representing different caste/religion/section.
The diversity initiatives at workplace must facilitate easy exchange of new ideas and perceptions among all the members of the working group. Further, it would also help wider participation among all by inviting suggestions and solutions to important issues and thus ensure a respectful and acceptable work environment in the organization (Reichenburg,