Performance Management and Awareness

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Performance Awareness is quantitative and qualitative measure to identify and rectify the areas for improvement. The medical centre is an institution which is dedicated to the noble cause, and offers qualitative standards of health care service. The concept of Performance Awareness is therefore crucial, and shall be applied in an appropriate manner to retrieve desired results.


Geisinger Medical Centre has adopted straight policy to promote the concept of performance evaluation. The scope of this project includes the administrative services, and healthcare facilities; these healthcare services include diagnostics, medical tests and laboratory services. The medical staff inclusive of doctors and paramedics shall essentially focus upon improvement of their performance by encouraging team work. The important management tool of delegation of responsibility shall be necessarily applied in Geisinger; the application of this tool will successfully organise the jobs. It is important for the team to perform SMART WORK, the patients / customers are more interested in receiving quick and proper services; a directional approach shall be adapted to improvement the overall performance of the team. The performance awareness campaign shall be launched, and brainstorming sessions shall be conducted to include the feedback of t he team members. The awareness of such campaign needs to be taken seriously by the team, and this can be only achieved if the performance evaluation criterion is incorporated in the job appraisal cycle of the employees.
The performance improvement is identical to the process improvement. ...
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