Human resources also handle issues such as employee grievances, employee motivation, career counseling etc. Here, we are concerned with special areas of human resources i.e. employee selection, performance evaluation of employees and also any disciplinary problems that the employees might be involved in.1
Selection is a process of screening applicants after the applicants have been called in for a job; the selection process is based on the job description and the nature of the job. The hiring manager first need to define a detailed description of the job and then HR profiling should be done in the process to see whether the candidate fits the job. Then further, selection tools such as interviewing, role playing techniques etc are used to judge the individual's suitability with the job.
The process is required to judge the applicants on the claims that they write in their resumes. The screening process begins with preparing and publication of the advertisement for the applicants, or the due diligence for any references that might be available for potential candidate. The important point is to make authorized and reliable approaches. Then as applications are received they are screened and applicants are short listed for the step by step screening process.2
Today, as business strategies are being linked to the overall organization human resources also become a part of the strategic management process where employees at all level of organization participate in to formulate strategy and thus it becomes easy to implement without any fear of resistance from the employees. Thus today for organizations manual dexterity is far less important and knowledge, decision making skills, analytical abilities are the important criterion to select the employees.
Especially since the selection of the wrong person for the organization can lead to organizational collapse and cost company huge in terms of money and also the intangible less that is usually unmeasured. Thus today organizations are heavily investing in the human resources selection process.
This is the process that is used to measure the performance of the employees in the organization. This generally is a form of giving feedback to the employees; identifying where their strengths and weaknesses lie and whether there is a need to train them in any of the areas that they lack. Plus, performance appraisal also helps in judging which employees are to be rewarded and whom to be punished. It helps facilitate employees to identify their own areas of strength and work upon their weaknesses by exploiting organizational resources, by finding mentors, or getting help from their own peers as well.
Today, management by objectives (MBO) and 360 degrees feedback are the popular hyped or the buzz words in the organizations to evaluate the employees. Performance appraisals become important because it is also inherent in human nature to judge there peers be it employees judging their supervisors or it is the other way i.e. supervisors judging their subordinates. This also becomes a source of motivation or de-motivation for many employees. The process is also used to set levels of income or pay. 3
In organizations performance appra