Schedule I of the Regulations gives a list of acceptable distance communication methods, these are letters, telephone calls, facsimiles, digital television, mail order, catalogue shopping, advertisements on the television, radio, in newspapers and e - mails. It is important to note that the customer has the right to cancel the order for goods within seven working days of having received the goods and in respect of services within seven working days from the date of contract. This is known as the cooling off period. The purpose of providing this cooling off period is to provide the consumer with sufficient time to examine and decide about the goods or services ordered and this emulates the more conventional method of shopping.
The Regulations are inapplicable in respect of distance contracts excluded by regulation 5(1), some of these contracts are those relating to the supply of financial services. There is limited applicability, according to regulation 6, with regard to supply of groceries, contracts which aim to provide accommodation, transport, catering and the like.
A comparison of the applicability of t ...Show more