StudentShare solutions
Triangle menu

TQM program used by the Division of Health Services - Essay Example

Not dowloaded yet

Extract of sample
TQM program used by the Division of Health Services

It can be appreciated that under such dynamic conditions as being under a correctional facility, the departments under this division host several cultures and the issue of diversity cannot be ignored.
Health Services offers comprehensive services covering medicinal, dental, mental health, occupational health and pharmaceutical help just to name a few. These services are carried out as per TQM policies, are well documented and backed up with continuous staff development programs (Shriro, 2003, p. 4). The use of modern technology in services such as the Remote Correctional Pharmacy System Access (CIPS) and Telemedicine reduces constrains on the labor force. These systems make it possible for secure transfer of medical details of transferred inmates from the county office to the requisite correctional facility without need for the physical presence of a corrections officer cutting down on internal failure costs. Video conferencing under the telemedicine program make it possible to gain medical interventions for provision of professional care to patients without actually leaving the facility thus reducing the exposure of the general populace in conventional clinics and hospitals to inmates, a saving on prevention costs. e-Business solutions reduce travel and time as well as promotes continuity of care (24 - 31). The division competes for services of health care professionals with all other government departments and has not been spared from staffing problems. This increases the cost of care due to contraction of services to part-time staff that require higher wages.
Keeping up with breakthroughs in the medical field is not cheap, coupled with the presence of inmates requiring expensive treatments inflate operational costs. The existence of data bases tracking all costs make it possible to have accountability of spent resources. Coupled with the use of procedures and policies used in the private sector such as volume purchasing, utilization reviews as well as improved tender procedures, savings made by the use of more efficient policies counter-balance extra-expenditure needed to stay on top. Affiliation with Arizona Health Care Cost Containment System, (AHCCCS), provides quality hospitalization to inmates in approved hospitals under medical cover.
In a correctional facility worker safety is very important. The establishment of worker safety hotlines goes a long way in instilling worker confidence. Recognition awards to outstanding employees restores pride of workmanship though some management experts differ suggesting these to be bribes to make the employee work harder. Ongoing training courses, most being self paced equip the employee to be better at their job while still maintaining flexibility, a key point in Denning's 14 Steps to Total Quality. All service operations are done under standard operating procedures.
The institution houses varying cultures and holds cultural days to raise awareness. The ...Show more


Health care access is a necessity for all and is a constitutional right in many nations. As such, there is increasing pressure from stakeholders for service providers to have a certain level of quality when delivering the service. What of a care giver under the correctional service, offering care to what some may consider a class of those not worthy for a quality service After all, inmates in the facility have chosen to forfeit their constitutional rights in many areas, why not then better health care Should the already heavily burdened taxpayer fork out more to provide a quality service that may in the end outstrip that provided by the National Health Service The Arizona Department of Correc…
Author : aletha91
TQM program used by the Division of Health Services essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"TQM program used by the Division of Health Services"
with a personal 20% discount.
Grab the best paper

Related Essays

The question is, did the quality problems stem from the TQM or despite their TQM? The Toyota accelerator pedal problem shows weaknesses in the whole TQM philosophy that will have to be fixed over time if TQM is to remain viable. TQM's position as industry innovator was well established by the time of the accelerator pedal disaster.
12 pages (3000 words) Essay
Dental Health Promotion Program
In fact, poor oral health has been found to cause pain and infection in children that can result in several issues like difficulty in eating, speaking, playing, or paying attention in school (The Healthy States Initiative, 2008). Research has revealed that dental health issues result in loss of nearly 50 million school hours each year – an issue which is 12 times more prevalent in low-income group children (The Healthy States Initiative, 2008).
5 pages (1250 words) Essay
Health Services Management
According to Nicholas & Reenen (2010), organizational management practices are the main reason for the differences in the productivity of organizations. Nonetheless, all organizations must have their own distinct management practices. This is because organizations are different in nature, and have varying goals and objectives (Basford & Slevin, 2003).
12 pages (3000 words) Essay
Hard factors of TQM implementation in the Project division at GASCO
To solve this problem, all parties should be assigned some duties, including the end user of the products or services. Additionally, the CTN department administered CTN in different ways. There was thus no coordination, as the various sections handled their tasks differently.
3 pages (750 words) Essay
Systematic Health Program Evaluation
The escalating costs and scarce resources for health programs prompted healthcare providers to abandon traditional “fee-for-service” medical service and to contract with a variety of “managed care” organizations, which has contributed to the rapid growth of health program evaluation during the past three decades. (Grembowski, 2001, p.5).
5 pages (1250 words) Essay
Division of Nursing and Health Management
It is important for the nurse practitioner to recognize the signs and symptoms so appropriate care may be provided. The patient had fever for five days with moderate fever up to 101 degrees with symptoms of sinus pain and pressure with greenish nasal discharge.
5 pages (1250 words) Essay
E-Health Program
The method of delivering health care has altered dramatically because of building of hospitals, developments in the field of surgery, and the improvement in the internet. In the past 10 years there has been a major shift in the Health Care industry due to the rise of internet health care services (Barnes etal 2003).
8 pages (2000 words) Essay
Public Health Program Evaluation
And finally, Outcomes-Based Evaluation takes a more encompassing look at a program and its activities to bring about the desired outcomes in the participants (McNamara). For the teens and adults counseling program of the community health center, an Outcomes-Based Evaluation would be most appropriate.
4 pages (1000 words) Essay
MANAGEMENT OF HEALTH PROGRAMS (Module 2 SLP Topic - Quality Management)
After all, inmates in the facility have chosen to forfeit their constitutional rights in many areas, why not then better health care? Should the already heavily burdened taxpayer fork
2 pages (500 words) Essay
Pg.195). The quality principles are integrated into TQM by the use of data, various strategic approaches, and effective communication in the organization. Organizations, both in the service and product industries,
2 pages (500 words) Essay
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation