StudentShare solutions
Triangle menu

Waitrose and its Organizational Behaviour Structure - Case Study Example

Not dowloaded yet

Extract of sample
Waitrose and its Organizational Behaviour Structure

Last year, Waitrose registered gross sales up 251.6 million pound which is 6.8% to just under 4.0 billion pound. Waitrose operating profits (excluding property profits of 8.6 million pound) has increased 38.3 million pound which is 22% increase to 212.1 million pound. It is likely to grow at the rate of 3.6 % (excluding Petrol). It has the market share of 3.9% and has registered growth in operating margin by 5.4% (excluding property profits). Waitrose sales have growth by 47% in last four years. Its market share of the UK organics market stands at over 18%. Sales density of Waitrose has increased by 2.3% to 1,038 pound per square feet. Due to its higher product quality, Waitrose achieved 13 out of 18 quality standard industry awards. Waitrose has maintained its long-term relationship with farmers and suppliers and committed to support and sell only British farm products. Waitrose is providing specialized services to provide knowledge of the products to its customers. So Waitrose aims to combine the convenience of supermarket with the expertise and services of specialist shop and offer price commitment to ensure its customer to get good value for money at Waitrose. These are the sole reasons why Waitrose voted as the most favorites. These are the sole reasons why Waitrose voted as the most favorite grocer of U.K (All the data has been extracted from the website ).
Individuals as an employee are motivated through the fulfillment of their desires & needs, and is the base for the fact that why people behave in a certain way to achieve their personal goals. The two factor theory (sometimes also called motivation-hygiene theory) was proposed by psychologist Frederick Hertzberg. According to Hertzberg, the factors leading to job satisfaction are separate and distinct from those that lead to job dissatisfaction. Therefore, managers who seek to eliminate factors that can create job dissatisfaction may bring about peace but not necessarily motivation. They will be placating their workforce rather than motivating them. As a result conditions surrounding the jobs such as quality of supervision, pay, company policies, physical working conditions, relation with others and job security is characterized by Hertzberg as hygiene factors. When they are adequate, people will not be dissatisfied; neither will they be satisfied. If we want to motivate people on their jobs, Hertzberg suggested emphasizing factors associated with the work itself or to outcomes directly derived from it, such as promotional opportunities, opportunities for personal growth, recognition, responsibility and achievement. Maslow's hierarchy of needs theory based on five needs, first two lower needs and later three upper needs (Physiological, Safety, Social, and Esteem & Self Actualization) has received wide recognition, particularly among practicing managers. This can be attributed to the theory's intuitive logic and ease of understanding. In the later years, Alderfer has reworked Maslow's need hierarchy to align more closely to empirical research. It is revised need hierarchy is labeled ERG theory (Alderfer, 1969). Alderfer argues that there are three groups of core needs- existence, relatedness & growth. The existence group is concerned with providing basic requirement, which Maslow considered to be physiological and safety needs whereas relatedness considered Maslow's social needs and the external component of ...Show more


Waitrose started as a single grocery shop at 263 Action Hill West London in 1904 by Wallace Waite, Authur Rose and Dravid Taylor, becomes one of the UK's leading food retail chain having more than 187 branches and employing around 39,000 people. Moving into the partnership with The John Lewis in 1937 opened its first super market chain in 1955…
Author : fisherrose
Waitrose and its Organizational Behaviour Structure essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"Waitrose and its Organizational Behaviour Structure"
with a personal 20% discount.
Grab the best paper

Related Essays

Ase study on organizational structure
Change and Culture Case Study. The following is a discussion on organization of a middle healthcare organization that has emerged with a previous competitor. In this discussion, the paper attempts to establish the impact of sale on the culture of the new combined organization, evaluate strategies to ensure unity amongst the employees, as well as describing the organization in terms of systems and shapes.
6 pages (1500 words) Case Study
Business Management and Organizational Behaviour
The report recommends an immediate cessation of the bonus scheme and the search for an alternative reward scheme so as to encourage greater profitability within the business. It recommends a three tier approach towards changing including the immediate cessation of the current bonus scheme, the implementation of a new bonus scheme in the mid-term and finally a reappraisal of the reward mechanisms used at the Lucky Lion Casino over the long term.
7 pages (1750 words) Case Study
Changes Nestle Has Made in its Organizational Architecture and Strategy
Nestle has been through numerous changes throughout the years and they have an organization commitment to long term outcomes that will never be sacrificed for the short term. From the beginning Nestle only sold its products through sales agents outside of its home country.
5 pages (1250 words) Case Study
Starbucks - Organizational behaviour
(Chris, 2006, 84) Thr r diffrnt rchs t rgniztinl bhvir, which is bst fr ll rgniztins; instd, cmnis must vlv th systm, which wrks bst fr thm with th hl f ffctiv lnning, nd tchnlgicl surt, which chngs vr tim s thir nvirnmnt nd th individuls within tht nvirnmnt chng.
7 pages (1750 words) Case Study
Organizational Culture and Structure of Good Sport
The paper includes analyzes of Good Sport's corporate culture and organizational structure, influence of politics, power and leadership style on its performance. The recommendations are made for change management and conflict resolution. Good Sport is a sport organization aiming to reduce alcohol and drug consumption and promote healthy life style for wide target audience.
11 pages (2750 words) Case Study
Organizational Behaviour Cases Analysis
Noticeably, it has generated communication problems between the firm's higher officers and its employees because of the conflicting role demands that the alliance has produced. As what usually happens, differing responsibility requirements cause communication issues between managers and employees because many managers have a hard time balancing task and social-emotional role demands; in the case of Helen (who used to have a very satisfactory working relationship with Dan), she might just be overwhelmed with her new responsibilities and it is possible that she too -- just like the rest of the firm's rank and file -- have her own private worries about the future of her career that caused her t
10 pages (2500 words) Case Study
Changes Nestle has made in its organizational architecture and strategy
From the beginning Nestle only sold its products through sales agents outside of its home country. But in 1990s they started their globalisation and the best way for them to do that was to
5 pages (1250 words) Case Study
PJR Design's Ltd in terms of organizational structure and/or design

This research will begin with the statement that organization structure depicts the route which information and authority are to follow. All organizations have a design of structure so that the flow of information from various departments occurs in an efficient manner. In industrial organizations, authority flows from managers to subordinates by following the structure of the organization.

3 pages (750 words) Case Study
Guiding Organizational Change ( organizational behaviour)
ieve that “digitalization” and “computerization” will lead to the break of fundamental values of the company, as personal contribution via “hand-addressing mailings to arts patrons” will be lost. Also, all employees demonstrate cognitive type of resistance to change,
1 pages (250 words) Case Study
Organizational Behaviour
However, the training induction process does not meet the specific requirements of its clients. Thus, in most cases this leads to the premature termination of various projects. The premature termination of projects leads to employees being made redundant. This is
2 pages (500 words) Case Study
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation