StudentShare solutions
Triangle menu

Document Management - Case Study Example

Not dowloaded yet

Extract of sample
Document Management

The problem concerns to devise a strategy so these reports and documents may not be not available to the plaintiff.
STRATEGY: As evident from the above problem, the main concern of the company is that these reports and documents should not be available to the plaintiff for proving the allegation against the company. This can be done by adopting the strategy of 'Retention of the Documents' and by the privilege. The case of Rolah Ann McCabe v British American Tobacco Australia can serve as a guideline to adopt these strategies as the said case demonstrated successfully that through these strategies documents harmful to the company mighty be retained (destroyed) or declared privileged so the plaintiff or the court may not require these documents to exhibit for inspection, to avoid any legal ruling. These policies are discussed below separately to view their implications and results. Let us begin with examining the case of McCabe v. BATAS in brief and the strategies adopted.
Rolah Ann McCabe v British American Tobacco Australia: The fifty-one year old plaintiff had lung cancer which she alleged had been caused by smoking the defendant's cigarettes over approximately four decades. She sued the defendant for damages arising from the defendant's negligence related to the marketing and sale of their cigarettes. The trial judge ordered that the defence of the defendant tobacco company be struck out and that judgment be entered for the plaintiff. He criticized the defendant for its failure to comply with discovery orders that had been made during the proceeding. BAT was unable to comply with this court order to produce documents because it had over a period of years prior to Mrs. McCabes's action destroyed large quantities of documents. These documents had been destroyed pursuant to what the company called a document retention policy. The trail judge found that the so-called document retention policy was in fact a document destruction policy intended to ensure that the document would not be available for use in any future litigation against the company. The trial judge also found that as a result of the defendant's pre-commencement destruction of documents, the plaintiff had been deprived of the possibility of a fair trial.
BAT appealed successfully. The Court of Appeal ruled that destruction of documents prior to commencement of legal proceedings could only result in striking out the destroyer's claim or defence if the destruction amounted either to an attempt to pervert the course of justice (or, if open, contempt of court) (British American Tobacco Australia Services Limited v. Cowell (as representing the estate of Rolah Ann McCabe, deceased) [2002] VSCA 197, para, 173).
1. DOCUMENT MANAGEMENT POLICY: Legal advisers for BAT played a central role in the development of the company's document management policies and strategies. The trial judge stated:
"I have no doubt that the document retention policy which was put in place did have some quite legitimate management and administrative purposes and benefits, and the documents contained much material relevant to such functions. I am, however, entirely satisfied that the primary purpose of the ...Show more

Summary

THE PROBLEM: The client company, Globtex, operating an oil refinery and chemical processing plant, close to an established residential area in outer Melbourne. Local residents are trying to force Globtex to cease any activities that result in toxic fumes polluting the air and causing the health problems, especially asthma, to the residents…
Author : dgleason
Document Management essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"Document Management"
with a personal 20% discount.
Grab the best paper

Related Essays

Change Management of People
‘3rd party modified off-the-shelf solution’ as high, high, low because the staffs of the internal department of the organization were not adapt at developing software of large magnitude. They also lacked the domain knowledge and lacked the capability to complete the task within the stipulated timeframe.
7 pages (1750 words) Case Study
Survey Readiness In Hospitals
Diane's findings after carrying out a survey to determine Willow Bend Hospital’s current state of affairs revealed certain deficiencies. Despite the fact that Willow Bend Hospital had a policy addressing terminology and abbreviations for use in the hospital, there was no one assigned to ensure that the lists were updated and disseminated to all the areas within the clinic.
4 pages (1000 words) Case Study
Health Management Systems
However, there are many aspects to a company other than the management, which can have equal effects. These aspects include the relationship between the management and employees, and that of the company in general with customers, as well as the production strategies employed by the company.
6 pages (1500 words) Case Study
Security A+ policy Document Project
Similarly, these physical and indefinable assets must be protected from upcoming threats to Global Distribution, Inc. and Global Distribution, Inc. employees. As a result, the information security policy for Global Distribution, Inc.is a serious business function that must be incorporated within the business operations covering all aspects of Global Distribution, Inc.
9 pages (2250 words) Case Study
Human Resource Management: Employee productivity and motivation
Therefore, it is imperative for group activities and groupism to thrive along more formal lines in the organization so as to avoid the pitfalls of individuality where it becomes difficult for one person to undertake all tasks effectively. (Taylor, 1895) The basic problems being faced by the company as far as HRM practices is concerned, are as follows:
14 pages (3500 words) Case Study
The Intranet Technology
Mr Goody stated briefly about how the ITIL implementation within the bank has ensured a quality service oriented approach by strategizing, planning, implementing and improving the IT technical operations. He expressed his concern on how they wanted to introduce such applications that can add to the continuous improvement of their service.
5 pages (1250 words) Case Study
Management Information System Case Study
Information systems and business strategy now align with each other to deliver Strategic information systems. Such systems deliver Computer system at any level of an organisation; changes goals, operations, products, services, or environmental relationships and helps organisation gain a competitive advantage
6 pages (1500 words) Case Study
Asian Management for Toyota
(Freyssinet, et. al., 1998). The company had to find creative solutions in order to diversify its product range and make its production process flexible. Toyota has its strengths in its production process and its relations with its suppliers. About 80 per cent of Toyota's components were delivered by suppliers according to just-in-time principles and automation.
3 pages (750 words) Case Study
The Strategic Management Process of Walmart
Its strategy can be studied under the elaboration likelihood model as it wanted to be a forerunner in the market where brands were emerging with each passing day. The choice of the Elaboration likelihood Model was one that came directly from the consumer oriented characteristics of brand equity and brand knowledge.
7 pages (1750 words) Case Study
Total Quality Management Case Study
New Farm State School strategy plan, while not well thought out on resource allocation structure, understands the importance of education and that teamwork play a vital role in meeting the objectives and goals that are set by the district. The district’s mission statement is to provide quality education to all students and to help each student reach his or her full potential.
10 pages (2500 words) Case Study
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation