These two have been found effective indicators of job satisfaction in past studies. By using a survey questionnaire, the author would like to measure and understand how perception and employee attitude affect job satisfaction and ultimately job performance.
In the past, a massive amount of attention has been given to studies involving job satisfaction and employee-related topics. Since the beginning of the industrial revolution, employees and employers alike have both explored opportunities to improve working conditions and productivity that could lead to higher profitability. The changing times and needs of employers have been subjected to criticism and attention. What employers found motivating years ago may be different from what motivates them today Their attitudes and perception could also be different from recent years. Such is why companies find it crucial to update knowledge and information on subject matter that could improve employee productivity.
Happy employees are said to more efficient and productive at work (Durkalski, 2001). They exude a certain aura that also influences others and therefore produces an environment conducive for accomplishing work efficiently. This happiness may be related to job satisfaction and could affect job performance. ...
Since job satisfaction is an abstract concept, the author found it beneficial to measure it through absenteeism and turnover ratio of companies. These two have been found effective indicators of job satisfaction in past studies.
Review of Related Literature
According to Saari and Judge (2004) different employees have different attitudes. Different people have varying perspectives on their jobs or careers. Even how one may view his or her organization may be different from another person (Saari and Judge 2004). This attitude has been studied time and again by numerous researchers and experts. One specific aspect which is often connected to employees' attitudes is job satisfaction. Studies, experiments, surveys and other forms of research design have tried to figure out and define how individual's attitudes may affect performance. To be more specific, focus on job satisfaction and job performance have been perpetually studied for its relationship.
For a better understanding of this topic, one should take into consideration the definition of job satisfaction in this context. Locke (1976) defines this as a generally positive emotion that came about due to one's on the job experiences. Presence of emotion of affect is crucial in this concept.
Employees who are satisfied with their jobs or are simply happy because of their jobs are said to be more productive. Their performance is better and could also influence others. As a guiding theory reflecting the same principles, the author decided to use the Performance - Happiness Matrix. According to Fisher (2003) performance and happiness are two concepts that are closely related when one is talking about the success of firms, companies or organizations. When a company has a very efficient