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Business letter and outline for an informal report - Essay Example

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Business letter and outline for an informal report

However, in the recent past, some of my customers have complained about scratched non-stick surfaces inside the medium and large pans noted at the time of unpacking from the cartons. After carrying a thorough investigation on the matter I have established that the damage is not due to my employees' negligence. I therefore request you to go ahead and carry a research from that end so that we can be able to rectify the said anomaly. Besides, I urge you to organize for rapid shipment of replacement items, should the customer wish to keep the new cookware on that basis - as opposed to returning it for credit or a refund.

It's my hope that ...Show more


I take this opportunity to appreciate our continued business ties which have yielded immeasurable mutual benefit. Your durable and high quality products have ensured customers consistency in my business which has resulted to increased overall profitability.
Author : hkshlerin
Business letter and outline for an informal report essay example
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