20. What are five non-verbal communications elements characteristic of this medium (Answer): The appearance of the document that was sent, how the document was produced before it was sent, the font and type size, layout, & writing style.
21. What are five types of noise that this communications medium is subject to (e.g., anything in the environment that delays, distorts, or destroys the message) (Answer): The fax machine being without paper, an interruption in the internet connection, problems with the telephone connection, how the person is speaking on the other end of the phone, the fax line is busy.
23. Ability to produce a document that is able to be read, the ability to know whatever the needs are of the receiver, to compose a coherent message, understanding an understanding of whatever the urgency is, & know the information needs.
25. What are five communications situations in which this medium could be appropriately used (Answer): Placing an order with a supplier, providing the results to a doctor's office, providing an agenda for a meeting, giving a report to a co-worker, & giving an assignment to an instructor.