The weakness of decentralized training is lack of unified approach to training (each store and supervisor teach different skills). In future, the employee will have to retrain applying to a new job or a new fast food company.
Small companies can provide employees who are parents or have working spouses with flexible working hours and job sharing. As for working schedules, the indications are sparse, but they do suggest that rotating shifts can have deleterious effects on employees and that a flexible time schedule is more likely to improve satisfaction (or outcomes associated with satisfaction) than job performance. Good effects, along with some counterbalancing adverse effects, from the use of flexible have been reported in regard to recruitment and retention, work readiness, overtime, time off, and skill-broadening. Productivity improvement has been reported when flexible provided for more efficient utilization of scarce resources by employees. Work schedules can have a negative impact on quality of family life in the case of nonstandard work days, shift work, and long hours.
The claims made by the union are objective and important for employees. Any company has a right to interrogate employees concerning their union activities, or threat employees to disclosure identities of other union members. The claims made by the union shows that there is dissatisfaction which could be handled by both unions and employers through the mechanism of union-voices, and the second is dissatisfaction which could not be handled by them, and which would thus lead workers to eave the firm eventually. The problem is that the union members and employees do not inform the company management about telephone calls and communication inside the company. The other problem is that employees do not tell the management about their problems and do not try to solve these problems peacefully. In spite of these facts, the unions arguments are more persuasive because they reflect needs and demands of employees and unveil unethical behavior followed by the company.
Case Study 16-1, Question 1
Drug testing should be introduced by the Castulon Corporation because it will help to improve productivity and ensure corporate image and discipline. On the pro side of drug testing, many employers feel a moral obligation to do all they can to achieve a drug-free workplace. In general, employers have wrestled with competing objectives and values to develop substance-abuse policies that fulfill several obligations. Employers have corporate responsibilities to (1) provide a healthy and safe workplace for all employees, (2) provide the best service/product to the customer, and (3) protect shareholders from losses due to drug abuse. The proposed program is to test all employees monthly (using urinary testing) and create a list of drug users. These employees can be tested on weekly basis. In order to prevent drug abuse among the company's employees, the Castulon Corporation should introduce strict policies: inform an employee about possible dismissal and dismissal, if the employee follows the same behavior