StudentShare solutions
Triangle menu

Toyota Material Handling Australia - Case Study Example

Not dowloaded yet

Extract of sample
Toyota Material Handling Australia

Objective assessment techniques significantly improve a company's ability to make correct decisions and manage the risks involved. A case study on Toyota Material Handling Australia (TMHA) is the organisation in focus that implemented the mentioned best practice in recruitment, development and promotion. The company has benefited much from objective assessment approach. It has reduced recruitment time, reduced selection cost, cut the hire cycle time, and recruited higher quality staff. The level of employee satisfaction has improved and the cultural differences has been resolved; the credit goes to the systematic and structured integration strategy that the company has planned and effectively implemented.
Toyota Material Handling Australia (TMHA) is a major supplier of the widest range of forklifts and electric warehouse products in the region. The Toyota brand has gained market leadership since 1987. In 2005, TMHA was formed from the integration of BT Industries which was acquired in 2000. Today, the Australian operations represent approximately $300 million in turnover with over 690 staff across the country.
The integration of BT Industries became a great challenge for the company. The merging of the sales team of both Toyota and BT developed into an obstacle for the organisation due to the difference in products and cultures of the two companies. BT industries sold battery-electric warehouse equipments while Toyota was in the business of engine powered trucks. The sales methodologies of both companies were different. BT was a new player to the market in Australia while Toyota has been a key player for over 40 years. The sales culture of Toyota has been tried and tested. It has withstood obstacles in order to consistently achieve market leadership. It is the core competence of Toyota which the management aimed at integrating in the new organisation.
In order to address the issue on culture clash and improve the performance of the newly merged sales teams, TMHA employed the services of an external training and development provider, strategically branded as Objective Assessment Pty Ltd. The service provider performed diagnostic analysis on the capability and growth potential of the sales management. They then assisted in the development of the stability of the sale teams. TMHA together with Objective Assessment implemented sales recruitment and assessment strategies.
As a result of the new sales recruitment and assessment process, TMHA has discovered great assets from within the company and come across new yet stronger sales recruits and talents. Consequently, the new process benefited the company through saving time in selection and providing stability in their sale teams. Furthermore, TMHA has overcome their cultural dilemmas and improved the team's performance.

Discussion
The fundamental role of strategic human resource management is about matching human resources to the strategic and operational needs of the organisation and ensuring the full utilisation of these resources (Armstrong, 2006, p. 359). It is concerned with obtaining and keeping the number and quality of staff required as well as selecting and promoting people who fit the culture and the strategic requirements of the organisation. (Gunnigle & Moore, 1994, p. 65)
Human resource strategy has come to play a vital role in enhancing an organisation's competitive advantage. Companies realise the importance of ...Show more

Summary

Best practices in strategic human resource management generate critical influence and positive impact on the level of company performance. A strategy in recruitment, development and promotion of people based on objective assessment is a best practice that is the focus of this paper…
Author : dianamacejkovic
Toyota Material Handling Australia essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"Toyota Material Handling Australia"
with a personal 20% discount.
Grab the best paper

Related Essays

Managed Change at Toyota Australia
The malaise in the industry in Australia is widespread and not isolated to a few auto manufacturers and suppliers. Recent reports have it that most of the manufacturers, from Ford to Holden to Toyota.
8 pages (2000 words) Case Study
Denver International Airport Baggage Handling System
The construction company chosen to ensure achievement of this goal, was BAE Automated Systems, Incorporated of Carrolton. The main reason for the choice was due to the company's good reputation. The company was successful in the construction of more than ten baggage-handling systems in United States, Miami, Newark, San Francisco, Dallas-Fort Worth, Chicago, and Pittsburg among others.
8 pages (2000 words) Case Study
Toyota
Having Japanese background, it turned out to be the most prestigious automaker in the United States of America. One of the most attracting features of the company is that it has been successful in understanding the American car psyche. This report is the detailed PESTLE Analysis of Toyota, which has become the flagship company in the car industry across the world.
3 pages (750 words) Case Study
Toyota Manufacturing
This paper is a review of the strategic capability of the Toyota manufacturing process. The TPS is known for its optimum use of resources. Hence the explanation of the manufacturing process will also include this factor with reference to cost efficiency. In drawbacks or absence (if any) of crucial elements will also be looked into.
3 pages (750 words) Case Study
Ford and Toyota
The current restructuring and new methods of production require skillful workforce and professional management. When a fuel cell hybrid vehicle was developed, low motivation and inadequate reward system were the main problems faced by Toyota. For employees to exert high effort, they must see that it makes a difference in their performance.
3 pages (750 words) Case Study
Cisco Australia
This has made employee satisfaction and retention the bywords of businesses that have successfully managed to morph themselves into new-age biggies. Yet there are some who are more equal than others when it comes to servicing their employees. Cisco Australia is one such employer, which has pulled out all plugs to ensure that its employees just cannot get enough of the good life.
12 pages (3000 words) Case Study
Asian Management for Toyota
(Freyssinet, et. al., 1998). The company had to find creative solutions in order to diversify its product range and make its production process flexible. Toyota has its strengths in its production process and its relations with its suppliers. About 80 per cent of Toyota's components were delivered by suppliers according to just-in-time principles and automation.
3 pages (750 words) Case Study
RIORDAN MANUFACTURING_ Ford & Toyota
The growth of the concept of a strategic approach to employee relations can be attributed to rapid environmental changes that have taken place over the last two decades. These environmental influences operate at a general level, and at a more specialized level concerned with the organization's own significant environment.
6 pages (1500 words) Case Study
Strategic Management: Toyota
Toyota is the world’s leading automobile company. The global sales of Toyota are evidence of the quality and services offered by the company. Toyota is also well known for its tough cars and has a worldwide target market. It basically targets consumers who want toughness and quality at a relatively cheap price.
4 pages (1000 words) Case Study
Toyota Company in China
The mode in which countries enter global markets includes selected exporting, systematic approach, broad business activities just to mention but a few. These firms normally employ different strategies to strengthen the presence in the foreign market. Jonson, Whittington, and Scholes assert that strategy usually begins with an assessment of the firm.
19 pages (4750 words) Case Study
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation