StudentShare solutions
Triangle menu

Information Systems for JP Morgan - Case Study Example

Not dowloaded yet

Extract of sample
Information Systems for JP Morgan

Their experiences with outsourcing have been bitter and they are on the lookup for better strategies for managing their IT infrastructure. In addition to that, backsourcing did not do much good. It stirred dissatisfaction among employees and senior management.
Information strategy for any organisation is purely based on their requirements to manage business and envelope operations into a system which would in turn effectively manage their resources and yield not only profits in the long run but satisfaction to its employees and customers. (Laudon, 2002)
The detailed company analysis of the issues it is facing has been discussed vividly. The employees have been mismanaged and to a great extent their morale and satisfaction has eroded in the process of outsourcing and backsourcing.
A close study of the information systems strategy has been made and various methods have been evaluated for the betterment of the firm. The success of the IT strategy would be among the employees or users of the system as they are the people who live with the technology for getting the job done.
Finally, evaluation of the new proposed information systems strategy is done so that the degree of its effectiveness is measured for further implementation. The satisfaction level of its employees is the first priority. It had already battered lot of its wealth in outsourcing and suffered massive losses through backsourcing. Business decisions relating to forming a new IT strategy would evaluate thoroughly the probabilities of the proposed solution and its derivability which has been covered in detail in this report.
Primary Analysis of the case
JP Morgan Chase's decision to outsource did not help. There IS strategy for outsourcing was meant to address the following problems:
1. Economy: IBM stood as a specialist in the IT infrastructure services and trusting them to manage their business operations would mean a good business decision.
2. Service Quality: This was the primary and the most important reason for which JP Morgan Chase wanted their business operations to be taken care by the service provider company. It wanted to position itself better in various markets.
The above factors accounted for a greater share of interest for which JP Morgan Chase wanted to go for outsourcing. But finally it did not work. It faced losses not only on the monetary front but also towards the human resources. The various problems faced by the firm can be summarized as follows:
All the dangers of placing the information systems functions outside the organization were possible noted for the firm.
1. Loss of control: This was pretty much evident that some employees were transferred on IBM's payroll and were not satisfied. It ...Show more

Summary

This report is concerned with JP Morgan's decision towards outsourcing its IT operations to IBM and backsourcing it due to change in their business strategy. Its merger with Bank One has expanded their operation which needs to be effectively managed by exploiting Information Technology at its best.
Author : jacobsonsim
Information Systems for JP Morgan essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the case study on your topic
"Information Systems for JP Morgan"
with a personal 20% discount.
Grab the best paper

Related Essays

JP Morgan
1.Political factors: These refer to government policy such as the degree of intervention in the economy. What goods and services does a government want to provide To what extent does it believe in subsidising firms The main political factors that can have major impact on the financial business of J P Morgan are Basel II Regulations, Sarbanes-Oxley Act, and New Regulations for Mutual Funds.
5 pages (1250 words) Case Study
JP Morgan Chase Shifts IT Outsourcing into Reverse
Whereas, the other business giant, IBM specializes in providing a host of software and hardware components and services and is the most successful and leading organization in the IT industry. JP Morgan Chase, in 2002, decided to outsource a significant portion of its IT infrastructure through IBM.
12 pages (3000 words) Case Study
Strategic Information Systems Case Study
The evaluation will also investigate how w effectively has REI used information systems and the Internet to meet its business strategy goals and maintain a competitive edge The evaluation aims to answer if REI is capable of climbing higher with Networking and the Internet
8 pages (2000 words) Case Study
Information Systems Case Study
The organisation is studied in context of its IT/IS system and methods, procedures and important norms are recommended to it for a developing and implementing a new system in accordance with system development procedures. Comair, a regional airline based in the US faced tumultuous conditions hen its IT system crashed due to lack of upgradation and proper supervision from the management.
9 pages (2250 words) Case Study
Comair Information Systems
Later in 1986, Comair leased the software system from SBS international to track and schedule the crew for the airlines. As a wholly owned subsidiary of Delta airlines Comair was widely appreciated for its track record of its profitability, management, time keeping, cancellation and lost luggage statistics.
16 pages (4000 words) Case Study
Information Systems and Technology
The effectiveness of the information system for the organisation and its users is also considered. New York-based JP Morgan Chase & Co., formed during the 2000 merger of Chase Manhattan and JP Morgan & Company, offers banking and investment services to corporate clients and consumer mortgages credit cards and investment management services.
8 pages (2000 words) Case Study
Information Systems - Hard Rock Cafe
According to Ward, a French fry could mean two different things in different Cafés while else a cheeseburger could have been a chicken sandwich, or even a steak." This lack of standards, broken
2 pages (500 words) Case Study
Information Systems - UPS
In fact, this company delivers 416,000 packages per hour. In the process of heavily investing on its networking technology, the staffs of UPS are able to communicate with other
2 pages (500 words) Case Study
Management Information Systems Case
Before approaching to explain whether Wal-Mart and or Wal-Mart associates are facing ethical dilemma, we need to define the concept of an ethical dilemma. Among numerous definition of ethics, perhaps the best one is, it is a set
5 pages (1250 words) Case Study
Information Analysis of Organization Systems
The company is new in online commerce and hence encounters barriers to entry and is uncertain on its target market. Most of the company’s traditional customers and conservative advertisers may not be willing to interact with the
2 pages (500 words) Case Study
Get a custom paper written
by a pro under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Rate this paper:
Thank you! Your comment has been sent and will be posted after moderation