Nersesian (2002) defined operations management as the design, operation, and improvement of the system that create and delivers firms' products and service combinations. Moreover, it deals with the proper allocation of resources and the strategic acquisition of technology. Some managers contend that the external environment is too influential to be ignored. Therefore, operations management also includes the proper consideration of the outside entities as contributing agent that will eventually affect the performance of the firm. The external environment consists of the customers and other economic indicators that contribute to the success and failure of firms.
The analysis of operations management is critical in the success of firms. Some practitioners have instituted organisations that specifically tackle issues concerning operations management. In the next discussion, manner in which IFS renovated its operations will be illustrated. It is interesting to examine the approaches used by IFS to address the current operational predicaments. Moreover, it is important to equate other processes that were excluded from the methods used by the company.
IFS Limited is a manufacturing company primarily providing supplies for retail and other purposes. ...