I was tapped to lead a six-person team plagued by complaints such as "I feel stifled by the bureaucracy," "I am bored by the repetitive routines," and "My boss has no sense of business." Before taking on the responsibility, my mentor asked whether I had seriously considered what it meant to lead this infamous team. In my response, I quoted my former coach: "There's no bad boy, only a bad coach."
I did not criticize the so called bad boys, many previous leaders had done the same mistake and I certainly did not want to follow in their footsteps. Another positive thing which I did was that I listened to them patiently and gave them a good chance to express themselves, all these above things worked in my favor and I ended up winning their hearts.
I defined my role as the team's backup. I wouldn't lead; I planned to support. I shared my vision of turning the team members into real leaders who not only developed ideas, but also put them into action and delivered results. I invented the "changing seats" game, in which team members alternated sitting in my chair every Monday morning, initiating an activity for the whole team to execute that week. ...Show more