Management Information System is the solution to streamline a business through effective information management and decision making. The aim of this project is to design and implement a new improved management information system to serve Chelsea Hotel is owned by Crimson Hotels, which is a fast-growing hotel group, with properties in key locations in the UK, Portugal and UAE currently encompass a prototype management information system, however, its not as effective and efficient as it should be. There are many faults for instance; it doesn't provide all required information and documents, and inefficient data storage space. In addition Chelsea Hotel is finding difficulties in upgrading and solving solutions faced with the software due to its prototype nature Chelsea's current management information system doesn't contain a help wizard to assist in tasks and problem solving.
In an environment of increasing regulation and litigation establishing transparent, reliable and complete information management practices and quality information is critical for business success and sustainability
Computers are probably the most efficient and effective place to store and manage information. Managing information effectively is a powerful strategy for businesses to perform effectively and successfully. When information is managed in a strategic manner, they enhance the process of streamlining business and improve chances of successfulness. For instance, it enhances decision making, allows coordination, stores files and data in an effective manner which is time efficient whilst accessing required data, and it ensures all data is saved and backed up. The management of such system is referred to as 'Management Information System (MIS)'. Furthermore, Management Information Systems enhance organization performance in numerous ways that will be discussed throughout further chapters of this project.
To achieve my project objective of designing a Management Information System for Chelsea Hotel, I had to research and obtain maximum knowledge regarding Management Information Systems. This was initially done, through researching the background and purpose of Management Information Systems and its advantages. Subsequent to my first research, I viewed Chelsea Hotel's current Management Information System and attended several meetings with managers throughout the company, to obtain knowledge regarding their problems and requirements. Finally I researched several methods and softwares to deploy, in order to find the most suitable software for my current project.
After meeting with Chelsea Hotel Co. managerial personnel, and proposing several proposals regarding system deploying, we came to a conclusion of using popular market software called Clarity Professional, which will be discussed in further chapters of this project.
2 Information Communication Systems
2.1 Background of Management Information Systems
Management Information Systems (MIS) were introduced in the 1640's, with the intent to process data and provide information. In the 1960's Management Information system started to become visible and gained popularity within the business world to