All cross-organizational elements of the Inbound Supply Chain, including different aspects like Enquiry/RFQ details, Online and Offline Quotation logging, Order Placement, Delivery compliance monitoring, Order amendments, Material Receipt and Payment tracking are covered and also relevant transactions can be made through this e-procurement site. In addition to these new features and benefits, value-added services such as Negotiation Chat Room with Bid revision tracking (Reverse Auction), Transactional correspondence (mails initiated on a transaction hitting appropriate mailboxes) and e-Mail notifications and acknowledgements, are also offered (Tata Steel, 2004). While the site incorporates all the basic functionalities that may be required, the company is still putting in continuous effort towards providing value-added services and features.
Taobao.com, China's leading consumer e-commerce website is a division of the Alibaba Group (Alibaba Group, 2007). Taobao is a shopping marketplace for consumers in China. Founded by parent Alibaba Group, it facilitates transactions between individual consumers and a wide range of sellers such as retailers, wholesalers, and other individuals.