The field of organizational behavior is concerned with the study of what people do in an organization and how that behavior affects the performance of the organization. Organizational behavior is derived by incorporating various behavioral sciences like psychology, sociology, anthropology, political science and social psychology to ascertain the expectation level. (Foundations of human behavior, 2006)
(i) Interpersonal Roles: which derives from the manager's position and the formal authority like leadership, liaison etc. (ii) Informational role: this is a direct result of the interpersonal roles ending up in information exchange, e.g., spokesperson, a monitor (iii)Decisional role: managers role as problem-solver, negotiator, resource allocator etc which is a derivation from the above two roles. (GRI Report, 2001:6)
All these roles are important in a manager's job and are interrelated, even though some roles may be more influential than others depending upon the managerial position. For instance, sales managers may give more importance to interpersonal roles, while the production managers give more importance to decisional roles.
The above facts lead to a clear picture that the organizational behavior is necessarily concatenated with the behavioral sciences. ...
udying the interrelated behavioral processes, their disparity at specific situations and their interaction in the decision and communication performance within and among the organizational elements themselves. (Behavioral Science, 2006) Behavioral sciences like psychology, sociology, anthropology etc, help to focus in deriving organizational behavior theories. The current study focuses on three main topics (i) Personality, (ii) Stereotypes and (iii) Group Dynamics
I. Personality and the "Trait Theory"
Individuals are different in their mental and physical traits. People who form the main components of an organization thus differ both physically (age, sex, height, weight, etc), and also psychologically (intelligence, attitude, motivational level, perceptions, etc.) This belief that each human being is totally different from each other is known as "Law of individual differences". This points out to a crucial fact that the management has to treat them uniquely to get the best out of each and every one. (Robbins & Judge, 2006)
A theory on personality aspect, The Trait theory suggests that people have some traits in common with each other and are also different from others in certain other aspects. The main five personality traits emerged from this theory related to job performance could be summarized as extroversion, agreeableness, conscientiousness, emotional stability and openness to experience. In an organizational setup the personality factors which affect its performance are the Need pattern, introversion or extroversion, tolerance for ambiguity, self esteem and self concept, Type A and Type B personalities etc. These aspects will differ from person to person and as per the managers are concerned; they need to master the tolerance for ambiguity with other