Dominant security-enhancement technologies leave a lot to be desired. In addition to security risks, has been estimated that between half to a third of calls to IT help desks are password related, and that managing multiple passwords and password resetting costs can range between $200 (Forrester Research estimate) to $340 (Gartner estimate) per employee per year (www.Forrester.com (2005); www.Gartner.com (2005)).
Biometrics can offer significant security enhancements as well as other value-added applications. Potential applications of biometric technologies range from controlling physical access to facilities (used by Disneyworld to provide access to season pass holders), enabling voice recognition at call-centers (used by the Home Shopping Network and Charles Schwab to enable hassle-free client authentication), controlling time and attendance of employees (used by McDonalds), providing self-service access to safe deposit vaults at banks (used by the Bank of Hawaii and First Tennessee Bank), or cashing checks in supermarkets (used by Kroger, Food 4 Less and BI-LO).
Security concerns and higher levels of fraud, such as the rising incidence of identity theft, combined with advancements in biometric technologies and reducing costs of the technologies involved, have provided an impetus for greater diffusion and highl ...Show more