StudentShare solutions
Triangle menu

Central Engineering and Research Department - Essay Example

Nobody downloaded yet

Extract of sample
Central Engineering and Research Department

Crosby believes that the only performance measurement is the cost of quality. Here, Crosby believes that the cost of quality is always a measurable item, for example rework, warranty costs, rejects, and that this is the only basis on which to measure performance. As a practical measurement of quality this might generally be considered to be useful although it cannot be seen as the only measure of business performance, rather the only measure of quality. Juran's work also focuses very clearly on measurement and specific objectives. Again, the validity of this approach must be questioned. Many aspects of quality are difficult to accurately and reliably quantify. In contrary, Deming believes in a management approach with a long-term orientation. Deming gives explicit recognition to the need to satisfy shareholder expectations, but points out that these expectations often go beyond immediate return on capital to consider the future. Deming criticizes failure to recognize and evaluate the intangible aspects of the organization, for example, the additional sales generated through satisfied customers, the benefits to productivity and quality derived from people feeling part of a success story. Deming (1986: 123) considers that managers who believe that everything can be measured are deluding themselves and suggests that they should know before they start that they will be able to quantify only 'a trivial part of the gain'. This should be seen as a belief in intangible, invisible benefits arising from good management practice. It does however conflict with his espousal of statistical methods since the reliable measurement of intangibles is notoriously difficult (Beckford, 1998). The new distribution facility should be evaluated using Deming's approach to quality management. The short-term costs may be greater than the benefits, but in the long-term, it may lead to increased customer satisfaction and sales. The same thing applies to recommendations regarding customer service not being implemented due to budgetary constraints.

The method to achieving quality proposed by Crosby entails forming quality improvement teams. Crosby specifically requires multi-disciplinary teams. Juran's approach has the same weakness. Management and organizational cybernetics and human relations theory has been largely ignored (Beckford, 1998). However, each department in Canbide is responsible for developing and implementing the quality program through the corporate wide Excellence through Quality (EQ) program.

Drawing on the work of the statistician Walter Schewhart-his tutor-Deming urged a management focus on causes of variability in manufacturing processes. Deming believed in the use of Statistical Process Control (SPC) charts as the key method for identifying special and common causes and assisting diagnosis of quality problems. His aim was to remove 'outliers', that is, quality problems relating to the special causes of failure. This was achieved through training, improved machinery and equipment and so on. SPC enabled the production process to be brought 'under control'. Remaining quality problems were considered to be related to common causes, that is, they were inherent in the design of the production pr ...Show more

Summary

Crosby defined quality as conformance to requirements. The requirement is towards the quantitative, that is "zero defects". In the context of a physical hard and readily definable product, specifying requirements is essentially straightforward. In the context of services, certain characteristics of the product are less tangible, or even intangible, except at the point of consumption…
Author : xlockman
Central Engineering and Research Department essay example
Read Text Preview
Save Your Time for More Important Things
Let us write or edit the essay on your topic
"Central Engineering and Research Department"
with a personal 20% discount.
Grab the best paper

Check these samples - they also fit your topic

Law in Civil Engineering
This has led to cases of discrimination against women, which takes many forms. In this case, Eileen is continually being passed over for promotion because she is a woman. Her manager Patrick is resistant to the idea of women and men being equals at work and therefore favors promoting the men.
9 pages (2250 words) Essay
Petroleum Engineering final research Paper
While fractional distillation has been a method of processing petroleum, it has not been clear, with regards to different contradictory researches, what actual proportions of different elements comprise of crude oil. While research telling of the actual chemical composition of crude oil exists, it has been hard to understand the actual chemical compositions of crude oil while credible sources exist and trade within the same academic platform.
5 pages (1250 words) Essay
Engineering Design
I understand that wherever 6 or more consecutive words are extracted from a source they must be acknowledged and 10 consecutive words that are unacknowledged will be regarded as proof of plagiarism. Special thanks and gratitude is given to ---- who helped me with his valuable guidance.
6 pages (1500 words) Essay
History of the Department Store
Once the staple of American shoppers, they have given way to big box stores, discount houses, and Internet shopping. Still, all these alternative forms of shopping are modeled after the department store that was popularized during the 19th century. Building techniques and transportation made the department store possible, and the new consumer economy made it a profitable reality.
7 pages (1750 words) Essay
Central Engineering and Research Group (CERG)
Edwards Deming, Joseph M. Juran, and Philip Crosby can be successfully applied to this department and its quality programs. Following Joseph M. Juran, the focus should be on the quality of the end. For Central Engineering and Research Group, this is a crucial element of quality programs determining the product and service they will deliver.
3 pages (750 words) Essay
Ways to Prevent Engineering Misconduct
Ultimately, the designed object/structure would fail (meet an end) but an engineer is expected to avoid a catastrophic failure before that time. Being unsuccessful at this task could lead to
7 pages (1750 words) Essay
Pain management of central chest pain of patients in the Emergency department
Most often the meaning of such acute chest pain and the feelings associated with such pains when the patients face such symptoms are critical in
10 pages (2500 words) Essay
Comparison between financial engineering and Islamic financial engineering and is financial engineering support the banks and financial company in the credit crunch
173). On the other hand, it can be shown that Islamic financial engineering addresses risks specific to its nature. Islamic financial engineering attempts to reduce the risks arising from Shari-ah non-compliance and the legal risks that can emerge as Muslims interact with
6 pages (1500 words) Essay
The Application of Value Engineering in the Saudi Construction Industry
clients want superior value at competitive cost, especially when market conditions are difficult, and it is not easy to find funds for construction projects. The Saudi Ministry of Defence and the Saudi military started applying value engineering techniques in the early 1980s in
28 pages (7000 words) Essay
Critical evaluation for a research article on :Open Access Is the intraosseous access route fast and efficacious compared to conventional central venous catheterization in adult patients under resuscitation in the emergency department A prospective obser
American and European clinical guidelines have stipulated that intraosseous access can be established among paediatric and adult emergency patients, if access cannot be established for
8 pages (2000 words) Essay
Hire a pro to write
a paper under your requirements!
Win a special DISCOUNT!
Put in your e-mail and click the button with your lucky finger
Your email
YOUR PRIZE:
Apply my DISCOUNT
Comments (0)
Click to create a comment
Contact Us