The importance of hiring the right coach and the available options has been extensively addressed by Leslie Allan in his book, From Training to Enhanced Workplace Performance. Allan points out that the coach plays a major role in determining whether your coaching program will be a failure or a success. He or she may be someone with a prior working relationship with your organization's employees and may be hired from within or outside the organization.
A manager is one of the internal coach options suggested by Allan. By manager, he is referring to anyone in a leadership position within the organization such as the supervisor or team leader; someone who the employee's report to directly or who is higher up the managerial ladder. Those higher up bring in some degree of objectivity and are best suited for leadership, professional and interpersonal skills coaching. Managers are a good choice if the training involves technical aspects that they are conversant with. It will also serve to make managers more productive and to strengthen the manager-employee working relationship. You can also choose a trainer especially if the coaching program is related to a running training course. Through a trainer, the employees will be able to apply the skills acquired in the training course on the job. The trainer possesses the required knowledge and is familiar with the learning styles of each employee. ...Show more